Tajdin A Roselle Park, , NJ July 18, 2014 Appliance: Model WA2016OUC/01 Drain pump hums and no water would drain Good idea to snap a few picture on iPhone or digital camera as you go along. Remove 16 torque screws from back metal panel Pull down small plastic panel (6 by 4 inches), front right by pressing down locking tab, and once off, remove torque screw in centre next to round plastic drain trap. Then insert flat screw driver around perimeter of front plastic panel (front bottom) to pry off the panel. You can also remove this panel from the back by pressing 3 plastic v-clips with your hand and panel will detach. Squeeze slender plastic tab (with thumb and fore finger) on quick connect electric connector on pump, pull firmly on the connector body , gently rocking it back and forth. It should come off. At front use pliers to press clamp ring and pull off pump inlet black hose. At front there is a torque screw at bottom of pump that attaches pump to metal frame. Unscrew it. The pump is now free; tilt the pump from the back by reaching from inside front and pump will drop down from its cradle in metal frame. Go to the back and reach inside left to withdraw pump with white pump discharge hose still attached. Pull all out as there is no room to detach discharge hose until in open area. Take a picture of how the hose angle looks on pump or remember it. It should have same orientation once everything goes back. Else hose will be against frame inside and you will have a struggle. 2 tiny square bumpy tabs on discharge hose have to be presses simultaneously through 2 tiny receiving windows of pump outlet bell shaped receptacle that the discharge hose goes into. As you press the 2 white tabs ( a small slot screw driver will work) pull on discharge hose by pulling it out. You may have to tilt hose slightly as tabs move away from window. A helper is also preferred to assist. There may be a tool that is used to squeeze tabs on discharge hose which appliance technician uses. I found that the new pump's electrical socket receptacle did not have the hole to receive male electrical quick connect thin plastic locking tab. You can cut/break it out though I forced connector in and hope it does not come off. Should have wrapped electric tape around it. There are also electric push on individual connector with crimps to splice wire into (Home Depot) and modify the connector. You can then push these c shaped connector on to metal electrical tab of new pump and connect old quick connect wires to these retrofitted new tabs crimp on splice. That's if you can't push washer pump quick connect onto new pump. REASSEMBLY Is the reverse of disassembly. The discharge hose ( clean area around o ring with rag) should just snap in. Remember to tilt pump on to front metal frame cradle and it will seat neatly to install bottom torque screw Make sure the black rubber hose from washer tub is firmly in all the way onto the drain pump inlet plastic tube before inserting clamp on the black hose. Put clamp where you will see its old foot printed markings. Check by gently pulling on black hose and it should not slip/walk out. Model no of Bosch front load compact apartment stackable washer is WAS2016OUC/01 Bosch washer manufacture pump no. 00144977 Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers
David S Bridgeville , PA April 09, 2017 Appliance: Model WAS24460UC/18 F18 error code Removed catch cover to clear debris. Unfortunately there were no debris. Tried to run drain mode with door open. Could hear pump making noise bit the impeller wasn't rotating. New pump didn't fit on old housing so I had to remove both the rear panel and the front bottom panel. Kit came with new attachment screws and new housing. Everything fit fine. Washer actually runs faster than before. Apparently the pump had been struggling for a while and was taking multiple spin cycles to drain a regular load. The video I watched showed unstacking the washer/dryer and tilting the washer on the side. I found this unnecessary just awkward doing all the work laying down. You will need a torx bit to remove back panel and install new pump. You will need a Phillips bit to remove old pump and front panel. You will need pliers to remove and replace the drain hose clamp. A flashlight is handy. Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers
Christopher C Seattle , WA October 02, 2017 Water didn't drain. Bosch Axxis wasn't draining. Cleaned out filter and still didn't drain. There was also a whining noise when it was trying to drain. So I did some research and confirmed what I suspected. The drain pump had failed. Ordered a new pump and it arrived in two days. Replacement took a couple hours. Had to remove the back panel and front lower panel. Two hoses connected to the old pump had to be disconnected as did a power connection. Putting the new pump back in was just a matter of reconnecting the same two hoses and electrical connector then mounting it back in position. I would say it was pretty easy. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers
Nancy S Houston , TX September 13, 2016 Appliance: Model WAS2016OUC-28 Drain pump After watching a video, we decided we could make this fix ourselves. The original part was no longer offered and the universal replacement part turned a 20 minute job into one much longer. We got it done successfully and saved hundreds of dollars. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers