Ordered a new detergent/rinse-aid dispenser part. Problem was that the model number on the appliance itself did not exactly match the picture of that model on the website. This dispenser fits several models, but our dishwasher has a detachable control panel, but if you're at all handy, this was not a game-changer.
Took the door apart, removed the control panel first, then the whole outer panel, which exposed the workings of the dispenser. Tried the "dime trick" shown on the video, but there were several more spring clips than I had dimes! Managed to get past this with small screwdrivers, and the dispenser replacement proceeded quite well. Had to retrieve the dimes which flew into the dishwasher, replaced the panel and the control panel, and everything worked!
So far, so good! Saved a lot of money on this repair, which takes a little patience, but well worth the effort. Many thanks to all at Appliance Parts Pros.