How to Troubleshoot & Replace Bosch AP4300437 / 00665888 Dishwasher Control Panel Facia

This piece fails due to poor design as the weak point of the part you grab to open the dishwasher door. This defect has been reported by a number of owners as a common failure point on this model dishwasher. This is a $90 piece of plastic and yes, it does the job of restoring the DW to fully functional. But due to the inherent design, this part is subject to failing again unless you remember to open the DW a bit gently, and not yank it open You'll need a T20 Torx screw driver and a flathead screwdriver. Open the door, remove the six T20 torx head screws (three each side) holding the outer front door panel. Remove the front panel by sliding down and off. Then remove the two hidden torx screws at the bottom of the facia piece. Next, take a flathead screwdriver and depress the two plastic tabs at the bottom sides of the facia to release the bottom edge and rotate the facia piece up and off. There is no need to remove the actual control panel board so you can leave the upper screws on the inner door in place. Once removed, set the old facia piece face down. Transfer the buttons one-by-one to the new facia. I took the time to clean the old buttons with soapy water and a toothbrush to get off all the old gunk. You can remove the chrome trim piece from the facia by gently pushing down on the chrome tabs visible above the opening on the inside. Transfer trim to the new facia and you're ready to reinstall. To install the piece, set the tabs on the inside of the upper facia edge to engage the slots in the door panel and rotate the piece down so the two lower vertical plastic tabs engage the slots in the door. Reinstall the two torx screws at the bottom of the facia. Then slide the outer door panel onto the door. Have a friend help hold it in place while you reinstall the six torx screws that hold the outer door panel in place. 

I removed the old fascia, saved the button flaps and handle, installed the button flaps and handle in the new fascia, and installed the new fascia in the machine. When I turned on the dishwasher, the Regular Wash light kept flashing and the countdown timer read "1". Bosch customer support couldn't tell me what this meant. I removed the fascia from the control panel and the problem disappeared. I took the button flaps out of the fascia and reinstalled it. Again, no problem, so something about the button flaps was wrong. I had already noticed that the button flaps were subtly different, but I discounted the differences because I thought I'd kept them in the original order. Then I realized that a button flap with a long actuator rod might continuously activate a control button. With the button flaps still removed, I held down the right-most button and pressed On/Off. The Regular Wash light began flashing again. Problem solved! It turned out that both the button flaps and the fascia have letters C,D,E,F,G and X,Y,Z. All you have to do is match the letters when installing the button flaps. The black plastic makes it hard to see the letters, but they're clear enough when you look for them. I was finally able to solve the problem because I kept in mind a quotation from Mark Twain: "It ain't what a man don't know that's the problem. It's what he does know that just ain't so." The same idea points a way out of today's fractured political environment, if we each ask ourselves what we know about our society that just isn't so. 

Purchased a new one, took the old one off and new one on. 

Ordered facia, buttons (3 of mine looked like they were broken) and handle. In hindsight, buttons were fine and reusable and handle likely was too though I don't know how easy it would have been to get off the original piece as I didn't try. Super easy following Tim G. directions. Only issue I had was getting the front panel back on. One of the white spacer pieces fell off (one on each side). Luckily the other stayed in place so I could see how it fit back. The panel didn't slide back in the way I expected. I had to put the top in first, slide it up as much as possible and then just push the bottom in with a little force. Screw holes matched up fine at that point. Would have been a 20 minute job if I hadn't forgot to move the On/Off button to the new facia and spent 15 minutes trying to get the bottom panel back on. Ended up being 40 minutes with those two issues. 

Eight year-old dishwasher. Did same repair 4 years ago. Won't spend another $100+ for the same badly designed part again. Repair went easily, aided by refreshing memory of last time with your excellent video. 

Followed two Youtube videos, read several online posts. Reasonably simple disassembly and fascia reinstall. Great difficulty getting the outer panel back on correctly. Instructions gloss over getting top metal panel slots lined up with four fascia tabs. Also glossed over the plastic spacers which pop off during removal. They are very important for alignment. Lower rubber seals must be properly aligned or they interfere with door bottom. The first two attempts to reinstall took about one hour. The door wouldn't open flat. I came back to the problem the next day and immediately got all the parts to snap correctly. Took maybe five minutes. It seems to be satisfactory but haven't made a water test run. 

Took off lower panel. Took of Facia Panel- Held on w 2 screws that are hidden by lower large panel. Transferred control buttons from old panel to new panel.Transferred chrome handle cover from old to new- click out- click in. Re attached lower panel. Re attached new facia panel. Notes: Screws holding panel were T-15- be sure to have this bit or screwdriver before starting. Chrome handle cover does not come with new facia panel Had a bit of an issue getting lower panel to slide back into place- trimed a bit of inside sheet metal to make it fit. 

Replaced it with a new one. 

The tabs connecting the faceplate to the control board broke after 10+ years (seems to be a common issue). The switch buttons in the faceplate were out of alignment and we were unable to operate the dishwasher. This replacement faceplate was the fix. Note that the faceplate switch buttons and handle insert are not included with this part. Order new ones if needed or reuse the old ones. Importantly, the switch buttons are all slightly different, even though they look similar. Each one has a letter molded on the back: A, B, C, etc. The faceplate has corresponding molded letters near the clips for the switch button hingepins. Each switch button has to go in its corresponding location. Pretty simple fix otherwise. - Remove Torx screws for the front door outside panel (located at edges of lower vertical part of inside door panel). Slide the panel down slightly and remove it from the door. - Remove Torx screws for the control panel (located on edges of upper vertical part of inside door panel, plus one on either side). Remove two Torx screws connecting bottom front tabs of faceplate to control panel. - Pull control panel away from door (no need to disconnect wiring). Support the control panel, and remove the faceplate from the control panel. - Move switches and handle pull from old faceplate to new faceplate. Mount new faceplate to control panel. - Reinstall in reverse order from above. 

Reading the blog of other customers experiences. Thank you!