William S Metairie , LA May 03, 2014 My ge monogram undercounter ice maker stopped making ice After taking it apart with the manual you provided, I found that the cutter grid assembly had a broken wire. I ordered the part form you; it came the next day. I installed it in 5 min and it now works fine. Total cost of the repair and total time were $228 and 10 min. The local GE repair company wanted $99 for the repair call and $699 for the part...not including taxes! I saved over $572 dollars for 10 min work. Thank you. This is the 5th time I have dealt with your company and it is safe to say that you have saved me well over $2400 in the last year alone! Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set