I made a call to Appliance Parts Pros. Technician Tracy helped me out to verify that what I was ordering was correct. Placed my order for front and back suspension rods. They shipped on a Monday and I got them Wednesday. Had it fixed that night. Little tougher since I was unable to pull my washing machine out but got it taken care of and working like a charm. I would rate like a 3 on the difficulty scale as I was unable to pull my washing machine out to get to the back of it.