How to Troubleshoot & Replace Ge AP3778075 / WE03X10008 Drum Support Roller Assembly

Took Dryer apart and examined all the mechanisms that could be the cause of the rattle. After spinning the drum by hand a couple of times we noticed one of the rollers was loose. After removing the roller we discovered that the inner diameter of the roller was completely destroyed and the wheel was wobbly and unstable. We came to AppliancePartsPros.com, looked up the dryer schematic (very easy to read!) ordered the replacement part (we decided to replace both of them) and in 2 days the parts arrived. The dryer is back running smoothly. Thank you AppliancePArtsPros for coming to the rescue, teaching me how to fix it and saving me lots of money. And now if you will excuse me I have some laundry to do. ~Christine Burkhardt 

After doing some research, I came to the conclusion that we needed to replace the dryer drum seal. The AppliancePartsPros web page was very helpful in identifying the parts available for our dryer as well as several "how to repair" videos. I ordered the dryer seal and adhesive required to affix the new seal. When the parts arrived, I began the dryer tear down process. After a visual inspection of the internal dryer parts, I identified a damaged roller assembly as well as a need for a 2nd drum seal and a new drive belt. These additional parts were available from ApplianacePartsPros. With the new parts in hand I was able to reassemble the dryer in about an hour. It has been 4 days and all is well with the dryer operation. 

Ordered new roller bearing asy . It was not hard to replace and dryer is back to normal. 

There are 4 rollers that support the dryer drum while the belt is running. One of the rollers had frozen. I found AppliancePartsPros on the internet. They were reasonably priced on the replacement roller. What was exceptional with the site is that there are videos that show you how to replace the part, very informative videos. I had never taken a dryer apart but it was easy after viewing the instructions. The repair took 45 minutes to disassemble and assemble back after replacing the part, which was very simple. 

I ordered two new rollers and decided to replace the belt and belt idler at the same time. I have a GE profile dryer and requires a fair amount of disassembly to get to the belt and rollers. There are a lot of videos available but you have to find the correct one for this model. The parts came 25 hours after I placed my order and I repaired the dryer that same day. ALL GOOD 

Replaced roller assembly which was stuck with trapped hairs which broke the retainers. 

Bought 4 new ones and a belt just in case. 

Replaced bad roller and shaft. 

I kind of had an idea it might be one of the rollers that hold the drum up. After taking the front off I discovered it was the front roller bushing that had worn significantly. I ordered another roller assembly which came in the following day. Now it works fine again.