How to Troubleshoot & Replace Ge AP3995255 / WH11X10049 Timer Dial

Timer washer was broke and replaced timer washer then timer dial and control knob. All works great now and took about 10 minutes total time!!! 

Order timer dial and control knob. After watching your video of how to do this repair I was able to do it with ease. That video was most helpful. 

I replaced the timer dial and control knob. 

Replaced timer knob and dial. 

After Googling the problem I clicked on Appliance Parts Pros and watched the short video that told me exactly how to fix my problem. I ordered my parts from Appliance Parts Pros, got them in just two days, and fixed the washer myself. The video said I only needed needle nose pliers, all I had was a straight screwdriver, which worked just fine to remove the clip on the knob. 

Went first to the mfgrs website to locate the problem. Looked at their parts page at the exploded diagram, then removed the control knob and determined it was worn beyond use, and looked for replacement parts. The mfgrs site put the parts cost at over $20 excluding shipping so I shopped some and found this site where the cost was just over $8 and included shipping. Ordered the parts I needed and they were here in just a couple of days, installed in ten minutes, and my washer running shortly after. A simple repair made easy with the help of Appliance Parts Pros. Thanks for the help. Will use you again if needed. 

Replaced 

Replaced the dial, knob. Easy fix. 

I love how you just enter the model # of the appliance and it shows a breakdown of the parts needed. once there you just click on the part and your do it yourself video pops up with very simple instructions on fixing the problem. After spending just $25 on parts and shipping I was back in business in 2 days. Imagine hiring a person to come out and fix it! 

By calling AppliancePartsPros.com I was connected to Susie. She was so good in finding out how to fix the machine.Through research, consulting with the supervisor, and checking videos of my (very-old, 2007) washer mechanisms; she found exactly what I needed to make the setting timer and dial work! She spent a lot of time with me, making sure the part was correct. I really appreciate this amazing, customer support and I also appreciate a company who allows their support staff to do this; no matter the time and research necessary, to get it right! At her suggestion, I sent a e-mailed photo of the serial # and model # from the back of the washer, so that there was no mistake about the machine's parts. A Great Idea!