How to Troubleshoot & Replace Lg AP4511304 / 4933DD3001B Dishwasher Door Hinge Cable Assembly

I disconnected the electric and plumbing lines, pulled the unit out from the cabinet and unscrewed both side panels to determine which spring mechanism had failed. I then ordered the replacement part (not the spring itself but an assembly consisting of two plastic housings and a strong piece of rope connecting them). I actually tried replacing that broken part with a makeshift solution (I tried using a length of metal wire), but it didn't work. Realizing my makeshift approach wouldn't work (dishwasher doors are heavy and exert a fair amount of pressure on those spring assemblies), I ordered the actual part from AppliancePartsPros. The replacement part came 2 days later - after which I replaced it easily, solving the problem. 

Replace spring and rope on door 

This was probably the easiest repair I performed on any appliance in my house. Pulled the dishwasher out, unscrewed the side cover panel (4 screws - 2 in front, 2 in back) and replaced the broken hinge cable assembly. Since I had the dishwasher out already, I checked the other side and discovered that the nylon cord on that side was starting to fray as well so replaced that one too. Depending upon the clearance and dishwasher model you may not need to remove all four screws and may have sufficient room to replace the assembly by removing just the front screws on the side panel (I was able to do that on one side). 

Replaced both assembly's 

Looked at a couple of YouTube videos on how to replace the springs and hinge cables. The new parts were the solution, and seemed to be quality, fit well. The door no longer drops down suddenly, and it will stay open. Yay! 

Replaced both ropes attached to the springs. Took about 1-2 minutes. 

I ordered two hinge cables and they arrived the next day. All I had to do is unscrew the two counter top screws and us a 1/4 inch drive to lower the front legs some. Pulled the dishwasher out about six inches and did not need to unattach the drain or water lines. Took about 10 minutes to replace both hinge cables. Really easy. I did not have any side panels to remove. 

Yes 

Ordered and replaced both retainers 

Replaced cable