How to Troubleshoot & Replace Lg AP4998848 / EBF49827801 Washer Door Lock Switch

The detergent drawer became permanently stuck 10 years ago. The cause, a lid on the fabric softener caught on the roof of the drawer cabinet. A small moisture leak eventually began. The moisture ran down the inside of the front cabinet panel and down to the filter trap at the bottom of the front cabinet panel. This moisture rusted a trail from the detergent drawer down the inside of the front cabinet panel, and the door HINGE. Over time the hinge stopped moving correctly and would not line up straight with door gasket. This misalignment began a small water leak out the door when running a wash cycle. At this point, my wife made me aware of a problem. The fix, remove the top cabinet. Locate the right rear top of the detergent drawer cabinet, right side when standing in front of the machine facing it. Now use a quarter-inch drill bit and carefully drill a hole in the top of the cabinet above the stuck fabric softener lid. Once you finish the hole, insert a nail or other similar rod to push down on the fabric softener lid. Do this while pulling on the drawer. Don't worry if you need to drill more than one hole to find this little lid. You will seal any holes with silicone adhesive. Now once you have the little trouble maker in hand, file a good bevel on the leading edge of this lid. Now it won't hang up on the inside drawer cabinet. I ordered a new front cabinet panel, a new hinge, a new door gasket, and a large outer spring clamp. I carefully assembled all these parts with the aid of videos on Appliance Parts Pros, there are also other videos to watch. The LG Tromm front load washer now works like it did when it was new. If you have fabric softener compartment lid issues you can fix it. One very important note, happy wife happy life! Plus I get clean clothes and no structural damage to the home. 

Reviewed repair videos for replacing the gasket assembly and the door lock switch assembly. Seemed easy enough to do. Had some problems identifying the exact parts for my LG front-load washing machine on the website, so I called the number and spoke with someone at Appliance Parts Pros. They confirmed that the parts I thought I needed were in fact the right replacement parts for my washing machine so I ordered both parts over the phone. Received them in 2 business days with normal shipping. Took about an hour to replace both parts (door gasket must be partially removed to replace door lock switch assembly anyway). The parts replacement were exactly as shown in the instructional videos. It would definitely be easier to re-install the spring loaded bands that hold the gasket in place with the spring expansion tool, but I managed okay with needle-nose pliers and screwdrivers. Needed a second person for the outer spring loaded band without the spring expansion tool. All in all, very happy with the price of the part and the results. Door now works just fine (no dE errors); no more smell from mildew stains on the door gasket; and no more leak from the small tear in the door gasket. I would definitely use AppliancePartsPros.com in the future. 

Removed old door lock switch and installed new one. The hardest part was putting the spring seal back on after it was all installed. 

My wife told me the washer wasn't working. Great, with five kids, she can't afford the down time. After looking up the error code I discovered it had to do with the door lock switch. Entered my model number in the search box at Appliance Parts Pros.com and it showed me the part. The best part is there was a video on how to replace the switch. I had done work on it before and the video showed me a short cut that reduced repair time significantly. I ordered the part and it arrived in about two days. Thanks to you on line instruction, putting it in was much easier than before. Took less than 10 minutes. Now the wife is smiling. Happy wife, happy life. 

My husband changed the door lock switch and now it’s perfect 

Unplugged power cord and waited 5 minutes before re-plugging power cord. I bought the door latch as the next part to replace if this fix doesn't work in the future. Note: My local appliance store did not carry the part and it had an 8 week delivery. I like the Appliance Pro repair video and fast part delivery 

DE Error Code was flashing and the washer would not start until you hit the start/pause button over and over again until it accepted the door was closed and the washer would begin to fill. I first watched the video, whatever you do, before you start tearing apart your washer, WATCH THE VIDEO. I am not kidding, the video was longer than it was to remove, replace, reinstall and start a small load to make sure the washer was working. If you do not own a pair of locking pliers, go to the hardware store and pickup a pair. It will without a doubt, make the last part of pulling your retaining wire sooo much easier. For all of my appliance repairs in the house, appliancepartspros.com is my first stop. Good luck, again this is on a scale of repair a 1 in simplicity. If you have never repaired your own appliances, this is a perfect start for taking the plunge. 

My LG TROMM washer began to throw a 'dE' door error code and fail to start a wash load. I could usually get it to start by putting my pinkie in the door latch a few times to 'exercise' the switch. I also removed the door latch following the excellent instructions from appliancepartspros.com and cleaned the electrical contact that verify's the door is closed and locked with alcohol and cloth but that only helped for a couple of days. I didn't try fine grit sandpaper but that might remove the oxidation on the electrical contact surfaces and fix the latch so that may be worth a try. The latch is held together by 3 plastic clips. Unclip them and it pulls apart easily. The electrical contact is on the end of a one inch long bar which closes when the washer door is closed and latched. I broke down and ordered the replacement door latch from appliancepartspros.com and that solved the problem. To get the spring loaded boot clamp off and back on I used two hooked 'dental tools' with handles to pull the clamp's spring apart. 

The LG front load washer we have started displaying a door locking code in the screen. It finally got to the point where any time we put a load of cloths in it would start then stop immediately displaying the code. Turns out it was the door switch. I ordered the part and replaced it within 10 minutes. The "how to" video was a big help. The shipping of the switch was fast! We received it two days after ordering it. Dan & Bonnie Bruner 

Changed out door switch and door latch hook. Watched video it was so easy. Appliance Parts Pros save me hundreds of $$$$. This is the 3rd time I used this company I must say they are the best.