How to Troubleshoot & Replace Samsung AP5620751 / DA67-02787A Refrigerator Freezer Handle End Cap

I watched the videos and bought the parts I needed then replaced them 

I replaced the two end pieces (which had broken) and reset the set screws. 

Ordered parts to reattach the handle online. I ordered an array of parts totaling $60, including 2 nylon pins that may have been right and left. Only one worked so hopefully that was the reason - not clear on the parts list. End caps are plastic and broken tabs trying to put them on so they are glued in place. Bolt also had to be replaced and was already taped with Teflon, presumably from the original Samsung install, and might have been the reason for the handle failure. Anyway, all is well and word to wise it is fixable but it will use more parts than you think it will need. 

Initially I called repair service company and scheduled an appointment. They had some issues and canceled the appointment for that day and wanted to reschedule. In the meantime I looked online at a video on how to replace broken part and put handle back on, so I canceled next appointment and bought the part from AppliancePartsPros.com instead. I followed the video and replaced the door handle myself. Saved money on service repair and the part was reasonable priced. 

I tried finding the parts on another website, but was unable to. When I called them, they recommended the wrong part and seemed in a hurry to get me off the phone. I finally called AppliancePartsPros.com and the gentleman I talked with took his time and was very knowledgeable. We were able to find the right parts and I ordered them. Shipping was quick, and the parts were just what I needed. They are a little more expensive than the first place I tried, but it was worth it to get the right parts and save myself many more hours of frustration. 

Simple with the help of your phone support person we identified the correct part that was broken and needed to be replaced. 

Replaced plastic clips on the freezer door handle. It took <10 minutes to remove the old hardware from the handle, install the new hardware, and put the handle back on the refrigerator. Works like new. Note: I did the same repair 2 years ago but bought the wrong part for the right side of the handle. I thought the plastic clips were the same for both sides but they were not. I spent over an hour trying to make the parts work and finally after a lot of effort and frustration I was able to get the handle back on. It lasted only 2 years and broke again. This time I called the representative at AppliancePartsPros.com and bought the correct parts. This repair was easy, especially after watching the video on how to do it. Based on my experience, I would recommend calling the Rep to confirm the part number and watching the repair video. 

Followed video instructions and it was less than 5 minutes. The instructions were very clear and easy to follow. 

I replaced the handle support and was able to reattach the handle for my freezer drawer and it works great now. 

Bought new handle and end cap parts.