I tried finding the parts on another website, but was unable to. When I called them, they recommended the wrong part and seemed in a hurry to get me off the phone. I finally called AppliancePartsPros.com and the gentleman I talked with took his time and was very knowledgeable. We were able to find the right parts and I ordered them. Shipping was quick, and the parts were just what I needed. They are a little more expensive than the first place I tried, but it was worth it to get the right parts and save myself many more hours of frustration.