We (my wife and I) didn't realize that the washer was not agitating because we would load the washer, close the lid and walk away. So the washer sounded like it was working fine, going through all the cycles and all, but then noticed the laundry was smelling funky 'cause it was not agitating. I viewed a video on You Tube ( https://www.youtube.com/watch?v=9KNJwyWZqFc ) to see how to find the problem and fix it. Ordered the parts needed to do the job. Order arrived sooner then expected as I was gonna take care of this when I returned from a golf trip and my wife was not happy! I was able to get the washer up and running by replacing the dogs, cam and bolt within 10 minutes of receiving my order. My wife did not have to drive to the laundromat (while I was golfing) and the washer works like new now. Very easy job and the price was right!