Gene R Carthage , TX August 31, 2020 Appliance: Model WHIRL POOL WASHER 8734890 Top agitator would not turn on my Whirlpool washing machine. LOOKED AT AppliancePartsPros FIRST, THEN THE VIDEO YOU HAD, CALLED THEM. THE LADY THAT HELPED ME WAS GREAT. THERE WERE SOME QUESTIONS I NEEDED answering AND SHE HAD ANOTHER LADY ON THE PHONE HELPED ME ORDER ALL THE CORRECT PARTS. NEXT DAY IT WAS HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THE OLD BOLT WAS RUSTED. CLEANED UP THE BEST I COULD, HAD TO GO ONE SIZE DOWN SOCKET TAPPED ON THE EXTENSION. SAID A PRAYER. BOLT CAME RIGHT OUT !!!!!!!!!!!!!!!!!!!!!!!!! REPLACED ALL THE PARTS. TEST THE WASHER WORKED PERFECT ADDED AFFRESH TO THE WATER AND COULD NOT BELIEVE HOW CLEAN THE DRUM WAS. THANK YOU FOR PROVIDING A GREAT PRODUCT AND SERVICE. HARD TIMES ARE HERE AND THIS SAVED ME MONEY 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes