Our 20 year old side-by-side Kenmore Elite refrigerator was not cooling properly at the upper part of the refrigerator. I ordered a new diffuser/damper and the two sensors that are attached to it and bingo, cool air was again flowing from the freezer! The parts came much faster than expected - I ordered them on a Monday night and got them on Wednesday with standard shipping. And thanks to the helpful videos included on each part's webpage, the repair was a snap. AppliancePartsPros.com will continue to get my business.