I couldn't figure out how to get the door off to see what was wrong with it. I didn't want to force it, and break the cover. I went to appliancepartspros.com, and watched a video that showed me how. after I found the tray that holds the switch in place was broken, I ordered one from the site. I was surprised that the part was only $8, and by how fast it came. I watched the video one more time to make sure I didn't skip a step, and 15 minutes later, my ice machine was repaired. This is the site I use for my home repairs, and for work. I am the building maintenance chief at a large nursing home. Thank you for helping me to keep my equipment up and running!