How to Troubleshoot & Replace Whirlpool AP7205485 / W11629923 Refrigerator Ice Bucket Auger Coupling

Replaced necessary parts. 

Shaft and coupler 

After calling around and hearing $300+ for a appliance repair service to make the fix, I took the mechanism apart. The auger motor was still spinning, but the connecting shaft up to the auger in the ice bucket was stripped. It was literally a 20 minute repair for someone who really hadn’t a clue what he was doing (Me!). The parts came overnight, although I paid for regular shipping, and I replaced the shaft, along with the metal shaft connector at the bottom of the ice auger. The ONLY problem I had was patience! WAIT a few minutes for the old shaft, auger, and gear piece to THAW a bit before putting a screwdriver on it! The ice dispenser works perfectly now! Thanks! 

Replaced the auger motor drive shaft, drive shaft seal, and it's now working like new. 

Replaced ice bucket coupling. 

Found bad auger motor drive shaft, it was rounded on the end that goes into motor. While I was there I replaced the seal, auger (old one rusty) and coupler. The new auger is stainless steel (I believe and slightly longer) and should not corrode like old white one. If changing auger, make sure you put the assembly back together correctly (take a few pics of the old one and lay it out as taken apart). As always, parts arrived quickly. 

Ordered new shaft/rod and coupling. Had problem getting the screw loose that holds on the coupling. Otherwise would be a 5 minute repair. 

I liked the prompt service and videos guided me through the fix. 

After watching the video, I ordered all 3 pieces. It may be helpful to note that I had to use vice grips and a fair amount of force to remove the shaft due to internal icing. I also had to remove the auger motor and let it defrost as the ice had formed in the hex drive portion and would not allow the shaft to be reinserted. I'm glad I watched their video as I was going to order an auger motor, but was able to replace the shaft, seal, and coupler instead. 

Replaced the auger drive shaft and ice bucket coupling. Works perfect now. Videos are great.