At first I called an appliance repair company to come out & repair my oven; mistake! The guy told me that my Jenn-air range was old & I needed to get a new one. He also lied stating that they didn't make parts for it any longer; another lie! I went searching on line & found your website & entered my problem & appliance info. Your site indicated that it could be the heating element, so I began looking @ my ovens heating element & it looked like it wasn't in the best shape. I ordered the part, which was delivered the next day & had my teenage son install it. He viewed a "how to change an oven's heating element" on U-tube & completed the task in about 10 mins & the only cost was for the part. My oven works great now. Thank God for your website & Youtube! Who needs an over-priced, lying repairman anyway!