The dryer would heat, but not very well. It would take a few cycles just to heat a load of laundry. I took off the back, and there were two partially burnt out wires attached to the heating element thermostat. I purchased 2 heating element connecting wires, spliced the existing wires, and connected them to the new wires. It took 20 minutes. The dryer works great now. Saved a lot of money doing it myself.