The door would NOT unlock with clothes inside with any procedure. I could not unlock it. Eventually broke it by pulling too hard. Here discovered it had not drained. Purchased from APP the exact replacement door switch assembly which was I easily matched up and got it in 2 days. After installing performed the AMANA diagnostics from the owners manual to understand why it wouldn't drain. Drain pump assembly was noted as problem. Again, found the exact replacement part and ordered from APP which came in 2 days! Watched the APP help video and changed the pump. Easy job! Eureka, it all works well. APP made it easy to find, order and help install.