2 shock absorbers and door latch busted due to intense vibration. Washer "walked" 2 feet. Replaced all shocks and door latch. Video's were highly valuable but not what I experienced. Shocks on video have 2 clips to engage which the video showed enough room to toggle with a small screwdriver. My washer (the same in video) only had 2 inches on the front shocks to work with. Since I was replacing, it was easier to use an adjustable wench to twist and break plastic mounts instead. Saved loads of time.
Video on door latch had technician accessing through washer boot. I felt that boot could easily rip and opted instead to access latch from the top of machine. Wiring had a memory which facilitated plugging plugs back in! Could include these tips in video. Your company gave me great service and shipping. The higher price of the OEM parts was worth the information and parts availability. Great Company. Thanks, Dave A.