Took the throw the kitchen sink approach at it. Figured it was the rollers and glides so those went in and since I was removing the drum, let's do the belt and tensioner while we are in there. Do yourself a favor, vacuum everything out as well. Now it's nice, quiet, and smooth again like new. Got 16 years before the repair, hopefully I get another 10. Saved myself $$$ vs service call or a new unit that will probably break and be not repairable due to all the electronics they now include.