Looked up the problem online. Found photos of the exact same condition, along with descriptions...apparently it is a common problem as this particular ice maker wears out. My refrigerator/ice maker is 15 years old, so it was reasonable to believe it was time to replace it. I ordered the part and it arrived within a day and one half. It was easy to install, and took approximately 30 minutes to complete the job. No issues with changing over the 3 parts from the old ice maker to the new one (front cover/wiring harness/wire bail switch). The online video was extremely helpful and I highly recommend you watch it as it will save you time with the installation. The replacement ice maker was approximately 100.00 delivered, which saved me between $200-300 dollars, which is what a service call would have cost. Ice maker works perfect, it's a genuine replacement part, and was making ice within minutes of being installed.
Highly recommend!