The main culprit of the mixer not working was the worm gear (as usual). Girlfriend was unaware of limiting the mixer's speed to 2 for bread doughs, so she wore out the worm gear. It was a family item passed down to her with zero maintenance, so it needed new gaskets, grease, o-rings, etc. anyways, so between a full re-grease and a new worm gear it runs great now. The linked video tutorials for each part were super helpful and appreciated!