How to Troubleshoot & Replace Whirlpool AP6008773 / WP37001042 Dryer Drum Support Roller

I replaced the belt, the two drum rollers and the idle pulley tensioner as they were not spinning well. Breathed new life into my 1995 dryer! The repair videos made the job really easy. 

I went to you tube and watched the removal of the front of an electric clothes dryer and commenced to taking it apart not that I needed it but as a refresher. The problem I had was I didn't go deep enough on the first break down and parts ordering as when I put the front drum support brackets along with there glide pads and a new felt drum gasket, I still had a considerable noise. Determined now to repair I took all I had just reassembled back apart and found one of the two drum rollers was totally coned in the center bearing area and allowed it to wobble and not function at all. These are to be replaced in pairs so I ordered two of them along with a tensioner pulley which had worn in the circumference decreasing the speed of the drum when turning and replaced the belt. At this point I feel comfortable my dryer will work for a good period of time again as it is as quiet as a new one. As a mechanic myself I should of known to remove the entire drum and check all turning parts originally which would of shortened my downtime as appposed to two Fed-X orders. On a positive note my when searching the internet for parts the first time I did not order from Appliance Parts Pro which caused me to pay more for the parts and have a longer delivery time (four days as apposed to two with APP). My replacement parts store from here on will be Appliance Parts Pro and I have created a short cut on my computer. 

REPLACE THE ROLLERS AND IDLER WITH NEW ONES AND THE DRYER WORKS GREAT. 

Replaced tension pulley, drum roller and belt. 

After looking at a variety of other sites with others asking what could cause the problems, we found Appliance Parts Pros.com and watched the repair videos and read through the questions/answers, we decided that we needed new rollers, a new belt and the tension pulley assembly just to be safe and get it done at the same time. Took us about 3 hours total to fix as our dryer model didn't have direct access from the front and getting the belt around the tension pulley was a doozy, but, in the end, all was done and the dryer is working fine now all for around $40 worth of parts. Wonderful videos, so appreciated! 

I replace the the Drum support rollars, drum glides, dryer belt tension pulley and the dryer belt. My husband was amazed that I could take apart the dryer and replace all these parts. I watched the you tube videos online, and decided it was worth a try. People just look at me, with a shock look, when I tell them, I fixed the dryer... without damaging my manicure!! It was easy! Took about a hour. And the dryer works better than before. Loved that I could clean out the insides, and get rid of all the lint. Hmm.... what is the next project? 

Went On-Line and did a Google search using my dryer part number. Your web-site looked like it might help. Not only did I find my dryer, I found an illustrated parts list for everything I needed as well as a very concise video explaining how to replace the parts. The parts arrived in two days, the reassembly took one hour. The only problem I had was the routing of the drive belt. After viewing the video again I was able to freeze frame the image of the correct belt routing. It could not have been any easier. I promptly told everyone I could think of to use your company for appliance repairs. Your web-site was very easy to use, videos very short and concise, You guys are the best! 

My dryer was making a horrible squeak and I wasn't sure what was causing it so I ordered all three parts. Totally quiet now. Took 20 minutes. 

Replaced all rollers. Took about two hours since the video dis-assembly was not the same as my unit, even though the model was. It was a little difficult to put the drum belt tensioner back on as shown. All in all not that difficult. 

Replaced dryer belt, drum glides, belt tension pulley and drum support rollers for good measure. Repair was easy, and I received parts in just over 24 hours after ordering.