I used the suggestions online. I replaced snubber ring, 2 new front legs, new belt and new springs. I had no trouble at all until the last rear spring, I didn't have the leverage and strength to get it hooked. Someone said they took the outside shell off, that may have worked but my screws were corroded. Finally I got it hooked by tilting the washer forward and going in from the back and letting the weight of the washer help me to hook it. I am very happy with the repair. I love this company and the videos, even though I need to adjust it to fit a small widow's strength. I have used them many times in the past and will continue to do so.