My electrician son deduced the problem. Phoned our local parts store in British Columbia's capital city Victoria. Only 3 parts available in all of Canada. Caled theirl centre in Ontario who said, the part was in Vancouver warehouse (30 miles away as the crow flies but on the mainland, we are on Vancouver Island) But shipping would take 2-3 weeks as it had to go to the distribution centre in Calgary - east of here - 500 miles away by said crow flies. Hmmm..not happy with dryer out of action for 3 weeks!! so, handy internet called to action. Three days later, the part was sent from California to our courier depot in Blaine, WA who sends a truck across the border every day. 4 days later...dryer fixed. Thank you.