How to Troubleshoot & Replace Whirlpool AP6008884 / WP3949428 Dial

The timer actually still worked, but there is an external shaft that has the inner dial on it that turns independently from the internal shaft that has the knob on it. The external shaft broke off at the base, so the inner dial just spun freely. It was always a guessing game when trying to turn the knob to the start of a wash cycle. A few times I unknowingly started at the rinse cycle, so clothes weren't really washed. Went to AppliancePartsPros.com and easily identified the part using my Kenmore washer's model number. I placed the order for the time, and for the inner dial. The parts arrived within a few days. Found a YouTube video on how to replace a washer time. (Probably could have done it without watching the video.) I had the new timer and dial installed within about 10 minutes. Washer works like new now! I was going to order the parts from Sears first, but they charge and arm and a leg for shipping that would have got the parts to me in the same time it took from AppliancePartsPros.com to get it to me for much less of a shipping charge. I am very satisfied overall. 

The repair was simple. Once I unscrewed the control panel, using a pair of needle nose, I held the shaft in the back of the timer and pulled the knob off the front. The broken timer dial fell into my hand after that. Then I put the new dial on, and replaced the front knob. Before I screwed the control panel back down, I tested a load of wash and it worked great. Then I screwed the control panel back down. 

Bought new dial, fast shipping. 

There is actually a youtube video of the problem and repair. It took 1 minute to replace the new part. Look it up by the part number, WP3949428! 

Changed with no issues 

Purchased new timer skirt. Perfect fit. Delivered quickly. Thanks. 

Replaced knob. 

Put daily on and put knob in and tighten up. Work great