1 Answer Ron, unfortunately, the manufacturer has discontinued the dial WP3949428 and it is no longer available. Read More...
Johnna Randolph June 23, 2023 for Model Number Kenmore Top Load Washer Model #11018522790 25 year old washer...lid lock had come apart...pulled cabinet and zip tied the part back together. Once reassembled tested the washer to make sure it was working properly. Once it filled and agitated it would not advance to drain and spin even using a screw driver to depress the lid lock indicator (it would previously by using a screw driver to depress the lid lock) Timer knob engages and I can advance to a different wash selection, but when off (timer knob pulled out( the timer knob is free spinning both directions. What did I break?
1 Answer Johnna, We will need to have the model number of your unit to be able to assist with your question. Please supply the model and resubmit your question. Read More...
Dgil January 09, 2018 for Model Number 110.23022101 Which knob is the correct replacement to go with this timer dial (the knob is larger than the other control knobs on the washer) and is it available?
1 Answer Dgil, The part number for the knob will be WP3948416 which unfortunately has been discontinued by the manufacturer with no suitable replacement available. Read More...
David May 29, 2017 for Model Number 11026422502 Kenmore clothes washer white i need to replace the washer knob and the dial indicator. Is this the How do I remove the 2 on this model? Thanks
1 Answer David, You will need to access the control panel and on the back of the timer there is a pin inside the timer that you need to pull out. Once this is done you should be able to remove the knob and skirt. Read More...
Jim November 27, 2016 for Model Number 110.28902790 Kenmore The washer agitates but will not advance to the spin cycle. It will agitate in both wash & rinse settings when advanced manually but not spin.
1 Answer Hello Jim. You will need to check the lid switch WP3949238 and see if it is bad and will need to be replaced on the unit. Read More...
Palletpoppop September 15, 2015 for Model Number 11029812891 If the dial can be moved by hand to proper position and washer works. is this part the issue or is it in the timer? pull out of knob push in of knob does not engage the dial
1 Answer Hello Palletpoppop, This can be a poor connection, a failed component that has prevented the timer from getting voltage to the timer motor so it can advance, or a failed timer motor. Read More...
James L. April 11, 2014 for Model Number 110.23812100 Washer fills with water and agitates however, when it is supposed to go into the spin cycle it will not advance to this cycle and will not spin out. Water just remains in the washer. What would cause this problem and what part would I need.
1 Answer Hello James, If the unit sits there for a few minutes and you hear a click, the motor is overheating and tripping out the overload. If this is the case, check for a loose connection to the capacitor. If the connections are good, check for more than one wire to the motor in the motor harness that is carrying 120Vac. This can be caused by a bad timer, a bad fabric selector switch (speed selector switch), a shorted harness, or a bad winding in the motor. If the motor will do the spin when the drain pump is off of the motor and the lid switch is bypassed, the issue is something inside the drain pump, binding it so the motor cannot turn in that direction. If it still will not turn and the motor will spin when off of the unit in the floor, (and the lid switch is bypassed), the issue could be an item between the tubs, a bad brake assembly, or a bad clutch assembly. This will just have to be searched for since it can be caused by multiple causes. Read More...
1 Answer Hello Scott. With the timer in the off position, you will hold the tab on the back of the timer shaft with pliers and pull the knob and dial WP3949428 off the timer shaft of the unit. Read More...
1 Answer Hello Steve. The timer knob unscrews off the shaft and the other knobs pull off the shafts. Read More...