Do-It-Yourself Story

Pretty easy job for a DIYer. The control panel gets loose when the plastic tabs break for one reason or the other. You can replace the control board housing without having to replace the control board. Note also that the control board housing comes with a new control overlay label, so you don't need to buy the label like I did. You will need torx screw drivers or torx bit set - two sizes T20 and maybe T15. Start by remove the three metal filters (I replaced mine during this repair as they had gotten damaged in the dishwasher - don't put them in the dishwasher!). Replacing them is not required for the repair. It is not very obvious how to access the control board. remove the two small panels that are left and right of where the filters where - each one is held in place by three small torx screws. Once those are out, you can see the inner panel that runs the width of the hood (this is the panel which holds the lights) is held in place by two screws on each side (may be three on each side). and it fits into grooves in the front edge. Have someone ready to hold the weight of that panel - it is probably 20 lbs and the edges are sharp. I used "3rd hands tools" to hold up. Unscrew it, and slide it to the back a little, it will drop loose. Lower it slowly as there is one wiring connection that has to be unplugged - then it is free. Now you can get a hand into the space where the control board housing is. Unscrew the one screw (it is probably where the broken ear went, but you need to screw the new one there). Makes sure the power is off. Unscrew the 5 Torx screws that hold the control board housing together. Transfer the old control board to the new housing, screw it together, place it inside the hood - one side has a hook, the other end gets a screw - then tighten the screw. Turn the power back on and test it. Replace the long panel with the lights (its a good time to change the bulbs - I installed LED bulbs for a whiter and cooler light). Replace the left and right side panels next to the filters. Replace the filters. Done. Happy.