Do-It-Yourself Story

With help and information on your website, there were three parts that could possibly be causing the malfunction of my dishwasher… the control panel, thermal fuse, and/or door switches. This has been an awesome dishwasher that has never given us any problems, has a very fast wash cycle, is fairly quiet and gets the dishes very clean and dry. Even though it’s 11 years old, I want to keep it running as long as possible and financially feasible. For these reasons, I decided to get all three parts and do a process of elimination (although I was sure it was the control panel as my electrical troubleshooting told me). I figured in the least that if these were the three common parts that eventually go out, I would have them all replaced and get a few more years out of the dishwasher. Parts ordered Thursday, arrived Monday packaged very well. Installed new control panel, put everything back together and turned the power back on… nothing. That was surprising, though for sure it was the control panel. Disassembled and installed the thermal fuse. Reassembled, power back on and “bingo” all was working. Disassembled and installed the two door switches for good measure. Reassembled and have done several wash cycles… working perfectly! Your website is very comprehensive and filled with information, technical instruction and parts for every job. Thank you very much for the guidance and fast shipping!