After removing the heater went to local appliance repair shop only because wife loves the sanitize feature and uses it for the baby bottles so didn't want to wait. A problem came about when I started putting it back together. The original gaskets were stretched and were unusable. Parts store didnt have them and was going to take 7 to 10 days to get them in. I found wht needed on AppliancePartsPros.com I had the parts with in 2 days and was back up and running that day.