Do-It-Yourself Story

We ordered several parts from appliance parts pros and we were able to fix the oven. Anyone who owns a samsung appliance knows that ONLY samsung can order repairs to be done. NONE of our local repir shops would touch our stove. We would have had to have a service call via samsung (out of warranty so expensive) and the wait time is 4-6 weeks. We were able to diagnose the issue with the help of the online chat, ordered the parts, installed them myself, and we know have a working oven!