Gaggenau Grille

There is nothing you can't do given the right YouTube video! We disassembled the bottom mount freezer n our Jenn Air refrigerator to remove all the ice and then located the clogged grommet on the back of the unit and cleared it and added a notch. In the process of reassembling we broke the bracket on a part that should have been the easiest portion of the entire installation! In seconds we located and ordered the part on your site. It arrived in a couple of days and then we removed the door and... Read more

First of all, I called your customer service line with a question about navigating your parts web site... I wish I could remember the name of the woman who helped me because she was very good at her job. She was obviously well trained and experienced as she very quickly helped me to better understand how to navigate the site, and find the parts required... Secondly, whoever designed and built your self-help parts search tool did an amazing job. Given the scope and complexity of cataloging... Read more

The damper Cover snapped on in less then a second. Perfect fit! Read more