Renee H Culver , OR April 22, 2026 Turns out just my agitator was broke and cracked someone left heavy nail clippers in a small load of clothing It was super easy- Pop off the top where the fabric softener goes- undid bolt pop out the agitator ( the hardest part getting this out and the new one in). Got the new one lined up push in place use a rubber mallet to secure put in bolt and good to go May I say this company is excellent- great customer service and delivers as said 5 stars all the way. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Wrench Set