Tim September 02, 2026 for Model Number SHP65T55UC/07 I was getting an E24 code and replaced the drain pump with a new one. While doing a test rinse cycle, water leaked all over from the drain pump during the drain cycle. I checked the pump and noticed it had come loose so I re-installed exactly as shown in your video. I had the same outcome again! Is this indicative of a bad pump?
1 Answer Hello Tim, thank you for reaching out to AppliancePartsPros.comEither the drain pump 00631200 isn't being seated properly, the drain pump itself has an issue with the mounting lugs, or the lugs on the sump assembly 00668102 are worn out. Read More...
Chris July 20, 2026 for Model Number SHPM65Z55N/01 I'm getting an E23 error code. I have cleaned the filter and everything looks fine. I have checked the drain hose too. I still get the error code. Should I replace the drain pump?
1 Answer Hello Chris, and thank you for your question. This could certainly be a failure in the drain pump 00631200. However, there is a possibility that it could be a failure in the wire harness 12014146 or the power control module 12028528. With the power supply turned off, the drain pump circuit can be tested for resistance. At the 11 pin, 6 wire connector .4, resistance can be measured across the three gray wires after they are disconnected from the power control module. Each gray wire should measure 130 Ohms when tested to the other gray wires. If it measures the correct resistance, the issue is likely in the power control module. If not, test the drain pump directly. If the drain pump does not have the correct resistance, it has failed. If it does, the issue likely is with the wire harness. Read More...
Dave June 05, 2025 for Model Number SHEM63W55N/11 replaced part number 00631200 went to connect the wire connector (three wires coming out of connector) one of the wires came out of the connector how to i put the wire back without ruining the connector..... is there a special tool needed thanks
1 Answer Hello Dave, thank you for contacting AppliancePartsPros.comThe cable harness 12014146 will need to be replaced. Read More...
Chris K December 06, 2024 for Model Number SHXM4AY55N/01 I've replaced the drain pump after an e:24 code as well as took apart he hose to clean it and double checked there was no blockages. Even after a 2nd pump (just to make sure I didnt get a bad part), I'm still getting the error at about a 50% rate (rinse will most times work, but full cycle returns the code). I'm completely stumped as to what else it might be
1 Answer Chris, it would be recommended that the drain high loop at the sink connection is checked to make sure it is set within the manufacturer's recommendations. If this checks good, and the drain pump is seated properly, it is likely that the power module 12024684 has failed. Read More...
Tom June 05, 2024 for Model Number Bosch SHX65T55UC/07 Sometimes the dishwasher does not completely drain after a wash cycle. There are no error codes and there is not an issue with the drain system under the sink where the dishwasher is attached to. The pump and sump area are clean with no issue. Sometimes I do hear a hum so perhaps the pump is wearing out, but I would think a related error code would appear. Any suggestions as to what could cause this.
1 Answer Hello Tom, thank you for contacting APP,Some units may leave a small amount of water in the Sump Assembly and appear to have not completely drained out, this is normal as long as the amount left after the cycle only seems to be down in the Sump itself. If the unit is leaving an excessive amount of water in the tub there may be an issue with the Drain Pump 00631200, the Sump’s Check Valve 00611320, the Pump Filter 00645038, or the installation of the Drain Hose 00744881. If you are hearing the Drain Pump sometimes hum and not pull water out of the unit replace the Drain Pump. To test if the check valve has failed, and is allowing water back into the unit after being drained, remove the end of the Drain Hose from where it connects to home’s drainage system, lift it above the level of the unit, and fill the drain hose with water, if you begin seeing water flowing back into the tub the check valve has failed and will need to be replaced. Also, check that the Pump Filter in the top of the sump has not become blocked and verify that the Drain Hose is installed as per the manufacturer’s specifications. Read More...
Davet October 16, 2023 for Model Number SHX68T55UC/07 Follow up to: DaveT for Model Number Bosch SHX68T55UC/07: After studying additional schematics and watching videos, it appears to me that the videos closest to my model are not the one attached to the Drain Pump part on this web page, but two others. How To: Bosch/Thermador/Gaggenau Drain Pump 00620774 is the wrong pump # but very close to my dishwasher design and shows how to reach the pump from the front by disassembly of the door. But the door is different. How to Replace Outer Door Panel 00689996 / AP5691255 #00689996 shows how to disassemble my door, reach and remove the access panel and the frame support, and reach the Drain Pump from the front without turning the dishwasher upside down. Am I missing something?
1 Answer Dave, due to the very limited space available between the base pan and the tub, it is often much easier to remove the base for a drain pump replacement and has less part removal. However, if you are comfortably able to remove the drain pump without removing the base pan, it is an option. Read More...
Davet October 12, 2023 for Model Number Bosch SHX68T55UC/07 My particular dishwasher, Bosch SHX68T55UC/07, has a base that appears from the schematic and by removing the front cover plate to completely cover the front access to the drain pump even with the cover plate removed. Can I get to the pump from the bottom to replace it by tipping the dishwasher more?
1 Answer Dave, the dishwasher would need the base mounting screws removed, as well as the water and power supplies turned off. This will allow the dishwasher to be flipped so that the base is facing up, making the removal easy. Removing the base plate will allow the drain pump to be accessed and removed. Read More...
Steve May 08, 2023 for Model Number SHX3AR7xUC Our dishwasher is running correctly with no error codes. However, when it first starts up, and at times during the cycle, it makes a loud grinding noise. Any suggestions would be appreciated.
1 Answer Steve, At the beginning of the cycle the drain pump would come on and this will be the most likely cause for the noise. Check the pump for debris in it and if it is clear it could have a bearing that is going bad. Read More...
Eddie November 30, 2022 for Model Number SHP7PT55UC/07 This is a low db dishwasher and it has developed a rather loud issue when draining which is really noticeable given the quietness of this dishwasher and a noise we haven't heard before. The unit is draining, with no standing water, I checked the impeller and it was clean and turning freely, dishes are being cleaned properly and there haven't been any error codes. So, I have a dishwasher operating perfectly except for making a loud sound when draining (sound from the dishwasher, not the water draining). Any thoughts on what this could be and the fix, if needed? Thanks
1 Answer Eddie,Based on the information provided it sounds like you may have a drain pump that has developed a bearing noise when it is running, if so then the repair would be to replace the drain pump assembly. 00631200 Read More...
Awest July 04, 2021 for Model Number SHP65T55UC/07 I am getting the E25 error code, and the machine does not drain. I found no blockage in the impeller area and the drain hose. As a test, a removed the drain hose from its high loop, held it level, and it drained normally. It does not drain when the hose is raised in a high loop,
1 Answer Awest, Check to make sure that there is power getting to the drain motor and if there is then the drain motor is faulty and will need to be replaced. If there is not then he control board will need to be replaced. Read More...