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Customer Questions and Answers for Clock Timer by Frigidaire

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Manufacturer Part
4.89 (64)
By: Frigidaire
Part Number: OEM11624121
Manufacturer Part Number: 316418735

Questions & Answers

For Frigidaire Clock Timer (Part Number: OEM11624121)

Chris for Model Number CPLES399EC2

The oven and broiler would not turn on and the display showed F13 The manual said make sure the temperature sensor is clean, so I unscrewed it to get it closer to the oven door where I could give it a good cleaning. That cleared the error, so I ran an 3 hour self clean to be sure it didn’t get dirty from any remaining residue in the oven. All was fine for a day or two of oven and broiler use. Then the F13 came back. I turned off the breaker for 10 minutes, that didn’t work. So I took the sensor out again and as it was clean, I just screwed it right back in. Turned the breaker back on and it worked again for another couple of uses. Now it won’t work more than once after each time I unscrew and re-screw temp sensor. As others here have had an F13 error and replaced control board, I was wondering if this is the same, or a temperature sensor issue?

1 Answer

Chris, Start by removing the sensor and checking all the connections and wiring back to the board. Use a multimeter and check the sensor. If all that is good then it will likely be the board.

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1 Answer

Cheryl, Unfortunately, there is not much we can suggest to help. The damage has already been done.

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Cheryl for Model Number FGEF3030PFB

I noticed my clock was flashing and I went to set it. It would not save the time. I then tried to use the stove and when I would turn the knob on any burner, the clock will turn off. I pulled the bottom drawer out and unplugged the stove then plugged it back in and it worked fine. This has happened several times. Once the stove burner wouldn’t turn on at all, another tor I turned the oven light off and the whole stove turned off. The electrician said it’s the stove, the guy from the appliance place said it’s the outlet. Any help would be great!

1 Answer

Cheryl, It certainly sounds like there is an electrical issue with the range itself. It would be recommended to start at the terminal block and ensure that there is a good connection of the power cord and all the wires that are attached to the terminal block. Then you will need to inspect all the wiring and make sure that there is no damaged wires. This is going to be the most likely cause for this type of issue. Aside from the power supply the wiring would be the common denominator between the oven and the main top as they are not connected other than at the terminal block.

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1 Answer

Hello Max, check if the rear-mounted high limit thermostat is open, it will cut power to both bake/broil elements if open. If it is closed then it would be a control board problem.

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1 Answer

Hello Doreen, This could be a thermal cutout or a high limit thermostat but to determine the exact cause to the issue, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag. Thank you for your patience and understanding in this matter.

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1 Answer

Austin, Unfortunately, this part is no longer available and no satisfactory replacement has been provided by the manufacturer.

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1 Answer

Barry, For this issue you will want to check the oven sensor for resistance of 1090 ohms and if it checks ok then this will likely be a faulty control.

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1 Answer

Hello Ann, I'm sorry but the manufacturer has not shared this information. Thank you for your patience and understanding in this matter.

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1 Answer

Mike, If the display is not working then test for 120 vac into the board. You would also want to test to make sure that there is 240 vac at each of the relays on the board.

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