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Customer Questions and Answers for User Control Board by Frigidaire

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Manufacturer Part
4.89 (64)
By: Frigidaire
Part Number: OEM15956754
Manufacturer Part Number: 297370600

The User Control Board is an OEM part for Frigidaire upright freezers. As the central processing unit, this board regulates all electrical components including temperature controls, diagnostic systems, and interface buttons located on the outside of the freezer door.

Symptoms of a failing user control board include:

  • Fluctuating or unresponsive temperature settings
  • Inoperative display, lights or control buttons
  • Error codes and diagnostic problems appearing

Causes can include normal wear from extended use. Exposure to temperature fluctuations inside the freezer can also deteriorate electronic connections over time.

This OEM Frigidaire part can also be used on Electrolux, Frigidaire, Gibson, Kelvinator, Westinghouse, and Sears/Kenmore.

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Questions & Answers

For Frigidaire User Control Board (Part Number: OEM15956754)

1 Answer

Joanne, This issue would most likely be caused by a faulty thermistor which you can test for resistance of 5K ohms at room temp. If the sensor checks ok then this will be a faulty control board.

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Maria B for Model Number FFU21F5HW

I believe there is an issue with the control panel. The Hi Temp AND Door Ajar lights continually flutter. No number appears as to the temperature level. It will flutter for months on end and then I will notice water leaking on the floor. At this point the temperature has dropped below freezing. The leaking will usually stop after a day and then temperature will rise back up to freezing. But the lights continue to flutter. Recently, it totally defrosted. I emptied the freezer and shut if off for a week. I turned it back on the lights started fluttering again. The unit finally started freezing after about 3 days. Now, the temperature will display (ex. 5) without fluttering. As soon as you open the freezer, it the Hi Temp and Door ajar lights will start fluttering for days and then stop until the door is opened again. If you think the control panel needs to be replaced, can I do this myself or will I need to call somebody to service it. Your help is greatly appreciated...M

1 Answer

Maria, For this issue the most likely cause will be that the control board in the user interface is faulty and would need to be replaced. The part number for the control board would be 297370600.

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1 Answer

Hello Bill, This is most likely an issue with the control board but for a more detailed diagnosis, please post a new question including the model number from the units' I.D. tag. This way we can pull the wiring diagram and make sure to give you pertinent information and part numbers to repair the unit. Thank you for your patience and understanding in this matter.

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1 Answer

Ed, You will want to check to see if there is 120 vac getting to the start device. If there is power to the start device then this will be a bad start device and if there is no power then the issue will be a faulty main control board 297370600.

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1 Answer

Mike, First remove the front kick plate grilles and check the wiring harness at the freezer door hinge and the connector in the lower frame. If all's OK, based on your post information, replace the 297370600 / 297241800 Control-electronic, assy, white, 115V

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