Joe May 28, 2023 for Model Number ATF6700FS1 Bought the new door hinge. The two plastic tabs where the bushings would slip onto are broken so I have a hard time placing the door ring back. Hinge is not letting that section of the door ring fully close with the screws on.
1 Answer Hello Joe, in that case, the frame where the broken tabs are located would also need to be replaced. Read More...
Lynda November 04, 2020 for Model Number FAFS4272LW0 I have replaced both door panels, the hinge and the strike yet I still get a door open message. What next
1 Answer Lynda, this would either be a failure in the door lock 131763256, loose or broken wire, or a failed control 134958213. The door lock can be tested to identify if it has failed when the washer power cord is unplugged and the door is closed. From the main control, the wire at connection J1 pin 1 would be tested for continuity to the wire at connection J2 pin 1 for continuity. If there is not continuity, and there is not a broken wire, then the lock assembly has failed and would need to be replaced. Read More...
Park Place Apts April 19, 2020 for Model Number FAFW3511KW0 we have 16 of these washers. All of the doors sag. Lift up the door and it closes. These are collage students and are not to bright. I have replaced about 4 hinges in 4 years working here. Do you sale just the plastic bushing.
1 Answer Park Place Apts, There is a sag kit that you can put on the unit which will be part number 137309800. Read More...
Jennifer March 01, 2019 for Model Number FAFW4011LW0 The hinge and latch seem to need replacing. I had a repair person come out and he is telling me I need to replace the door and hinge as they come as one piece. Can you confirm for me if this is accurate as I am seeing replacement hinges sold separately and not as one piece with the door. The cost difference is pretty significant as well.
1 Answer Jennifer, the hinge [134550800] is available separate from the door. Also the door latch/lock assembly [131763255] is available as well. Read More...
Cj December 02, 2018 for Model Number ATFB6000FS0 I purchased a hinge replacement but did not get new screws for install. What tool is needed to remove the hinge form the washing machine? Thanks
1 Answer CJ, This door hinge screw would be phillips head screws and would not need anything special to replace the hinge. Read More...
Jhunter0624 November 04, 2018 for Model Number FAFS4272LW0 I was advised to order a new hinge due to the bottom of the washer door not closing tight. When I took the door apart the hinge nor the little slots/posts on the door were not broken. I’m at a loss. What could be causing the door not to close tightly on the bottom. The rubber seal shows no signs of tears or splits. Please help.
1 Answer JHunter, For this issue you would want to get the door sag kit 137309800 which is put under the hinge to keep the door from sagging. Read More...
Stephanie August 21, 2018 for Model Number ATF8000FS1 Okay so I'd been having problems with my washer for awhile. The door was sagging from a messed up hinge, which caused the lock to not engage unless I was real forceful with the door. Recently, it got to the point where the lock wouldn't work at all and the top part of the striker snapped apart so I finally set in to fix everything. Using your website and videos, I bought a new striker, lock hatch and door hinge (just to cover all bases since there seemed to be problems with all three parts). I was waiting on the hinge to deliver last so I replaced the striker and lock hatch and tested the machine with a spin cycle (safe bet since no water was involved). The machine clicked and blinked the indicate the lock had successfully engaged and the machine made sounds as if powering up to spin... But, to be thorough in my test, I gave a slight tug on the door to make sure everything was really running how it was supposed to and it popped open as if no lock had actually been in place. I tested a couple other times. As long as no actual weight/load was in the wash, the entire process would work, but the door would not actually lock despite the machine claiming it was and running no problem. (For instance, I could go through a whole wash cycle - water included - with an empty drum and it would go fine, door wouldn't pop open on its own, etc... but if I were to give that same soft tug on the door, it would open as if never locked to begin with.) I tried doing a very small load of clothes on the lowest wash setting and it worked about halfway (or perhaps up to the spin cycle starting) and then the door popped open on its own. I have since also replaced the door hinge and put everything back together one final time and now it's as though there's no suction between the door and the machine base. The door won't even stick closed on its own and pops open within a few seconds of closing it no matter how much pressure is applied. At this point, I'm stumped and I'd love some advice on the matter. How can my machine claim the lock is engaged and start a wash cycle when the lock is clearly malfunctioning still? What can I do next to fix what's wrong now?
1 Answer Stephanie, The machine doesn't know what the door lock is actually doing it just knows its telling the door to lock.I would suggest the door lock and the control and im sending a tech sheet to help you out with testing.Parts 131763256 is door lock. Read More...
Ruben Leal August 20, 2018 for Model Number LAFW3511KB0 The door on my washing machine broke, and to fix it...I'm having to order a new hinge, outer door panel, inner frame and door strike. My question is...do the replacement parts come with new screws? Or do I need to re-use the original ones? Thanks in advance.
Carrel W June 15, 2018 for Model Number ATFB6000ES0 Regarding replacing the hinge, is there any way to order just the plastic pieces (two) that cover the pins of the hinge or do I need to order an entire new hinge? The old hinge is perfectly fine except for the two plastic pieces that cover the pins of the hinge.
1 Answer Carrel, Unfortunately the door hinge bushings are not showing as a separate part and would have to get the hinge to get them. Read More...
Chris December 20, 2017 for Model Number ATF7000ES0 While replacing the door hinge, a flat metal part dropped into the machine from the back. I was hoping that I would be able to screw new hinge into existing holes, but of course, there was nothing there to screw into. So now the door will not go on. It appears that I have to open the entire machine to get that part back into place so screws have something to screw into. Has this ever happened before?
1 Answer Hello Chris, These are normally affixed with a piece of double-sided tape but I suppose the manufacturer saved a bit of money in the manufacturing process of your machine. I'm sorry but we have no control over the manufacturers and their assembly processes. Thank you for your patience and understanding in this matter. Read More...