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Customer Questions and Answers for Refrigerator Water Filter by Frigidaire

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By: Frigidaire
Part Number: OEM13702482
Manufacturer Part Number: WF3CB

Replace your refrigerator water filter every 6 months to maintain fresh-tasting water and remove impurities like lead and chlorine. Confirm fit by model.

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Questions & Answers

For Frigidaire Refrigerator Water Filter (Part Number: OEM13702482)

Sam for Model Number Frigidare

Bought a new PureSource 3 water filter. Replaced it as directed in the instructions. Now when I press for water in the door it leaks everywhere until I press the control lock. It also prompts the ice maker to release ice into the inside door of the refrigerator, sometimes even crushed ice. This is all from the water lever, even once you let go of it. I've tried putting in the old filter back, does the same thing. I've tried turning off the refrigerator and back on, shaking all the water out of the filters and trying again, turning off the ice maker, everything I can think of. Can't seem to find anyone else with this problem online.

1 Answer

Hello Sam, While this sounds like a diode 240567001 issue, we will need to ask you to please post a new question including the model number from your units' I.D. tag so we can recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter.

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1 Answer

Murray, This issue sounds like it would be caused by a possible leaking from the water reservoir behind the crispers.

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1 Answer

Shaun, The dispenser will have room temp water until it has time to cool back down after replacing filter. If the water is hot as in like coming from the hot water side of the sink then this would not have anything to do with the refrigerator.

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1 Answer

Hello Tim. It sounds like the water supply going to the fridge may be the issue. Check and see if there is a lot of minerals or debris in the water coming to the fridge. If not, then the next thing would be checking the filter base and seeing if it is bad on the unit.

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Gary

Have a Frigidaire that uses the Puresoure 3 Water Filtration system. Had a light come on when dispensing ice that showed orange. This was after I had turned up the ice make to make ice come out a little quicker than it was. Now I am not getting ice made and I have taken the actual filter out checked to see if it was the issue, emptied it out by shaking it in the sink, reinserted the filter with nothing. I can dispense water but no ice is being made. Do I need to replace the filter? I updated the setting on the ice by using the manual. What is my next step?

1 Answer

Gary, The filter will not be the issue with the unit dispensing water and this will most likely be either a frozen fill tube to the icemaker, a faulty icemaker or a faulty water valve. You can let the icemaker cycle and test at the water valv efor 120 vac. If there is proper power to the valve when the icemaker calls for water then the issue will be a bad valve.

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1 Answer

Jessica, This issue sounds like it could be caused by a faulty filter head on the unit. The filter head plunger may have gone out and would need a new filter head.

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1 Answer

Mike, It could be due to a "bad" O ring it may have slipped out of position when the filter wa inserted into the filter head, you may want to try reinserting the filter back into the housing, and make sure it seats and locks into position properly, otherwise the problem would be in the filter head assembly 242009604.

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1 Answer

Josh, The water filter would not cause this issue. If the water is not running out of the dispenser but there is water through the icemaker then look for a frozen fill tube in the door. If there is no water to the icemaker then the issue will be a faulty filter head which will need to be replaced.

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1 Answer

Tom, Yes it is very possible that the filter may be frozen in place causing the filter to not come out.

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