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Customer Questions and Answers for Refrigerator Control Board Encoder Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM9421122
Manufacturer Part Number: WR55X10150

Fixes refrigerator temperature fluctuations and unresponsive controls. This encoder board processes console inputs to restore reliable operation.

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Questions & Answers

For Ge Refrigerator Control Board Encoder Assembly (Part Number: OEM9421122)

1 Answer

David, You will want to make sure that you followed the instructions that came with the control board about clipping the wire on the J2 connector. If you did not do this will cause freezing in the refrigerator compartment.

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Perry for Model Number GSS20iepaww

I am at my wit's end. I have a GE side by side with ice and water in the door. Several weeks ago I noticed that the refrigerator side was warm, so I knew from prior experience to pull the defroster cover and see if it was iced up. It was, so I replaced the defroster heater, and everything seemed good for a while. Now, just the other day, I noticed that the refrigerator was getting warm again, so I defrosted it again, and on advice found here and from my repairman, I replaced the motherboard. It almost immediately iced up again. I then took the damper door cover off, and noticed that it never moved, so I ordered a new damper door assembly, and installed it. It still appears to never open or close on its own! The weird thing is, if I disconnect the damper door connection, and gently open it, the freezer temperature goes down, and the refrigerator goes down to the point of freezing, like 24 degrees F. Do I need to replace the encoder control, try another mother board $$$$, or just giver up???!!!!

1 Answer

Hello Perry. You need to use the instruction sheet and see if the number 2 wire needs to be cut on your model.

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Buddy for Model Number PSC23NSTE

Hi, My GE side-side had a glitch a few days ago. This unit has, per manual, ClimateKeeper2, two evaporators. I opened the refrigerator side that morning and felt warm/hot air blowing. The freezer side was working, cold, showing 0 deg on LED light. I turned off the unit for 1 hr and pluged it back in. Cold air coming in both sides but unit would not shut down when temp reached. Condenser fan working, no noise coming from fridge. Freezer always shows 0 deg no matter what, (LED light). but the refrigerator side show accurate temp on LED. HELP

1 Answer

Buddy, You will want to check to see if the fan in the refrigerator is working. This can be done by pushing in on the light switch. If the fan is working then you should hear a small noise coming from the back wall or feel air coming from the vent. If this checks ok, with the issue of the heat blowing in the refrigerator before restarting it, would sound like a faulty main control board.

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1 Answer

Hello Tony. Sorry, the manufacturer does not offer the instructions on testing this part. If we knew the issue you had and your model number, we may be able to help you find the problem with the unit. Thanks.

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1 Answer

Drago, You've covered everything except the defrost heater and thermostat WR51X10101 WR51X10101, or did you forget to mention those. You may have a loose connection in the wiring, or a weak spot in the heater element that opens when trying to carry the voltage and heat.

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Stuart for Model Number GE model GSS25ifpaww

Food section is constantly too cold, 27 degrees in crisper, and freezes everything, including the water loop. Tried setting the controls to mid range (5), then as low as 1 on the food side (right control) and absolutely no change in temp at any setting. Airflow is not blocked, fridge and freezer are only about 1/3 full. I can feel air flowing out the bottom vent in the food side. Freezer is fine at zero on setting 5. Time for a new encoder board or something else? Thanks!

1 Answer

David, You will want to make sure that you followed the instructions on the main board about cutting the jumper wire on the J2 connector. If you did not do this then it will cause the refrigerator section to not operate properly.

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1 Answer

Hello Jay. It sounds like ther coils are restricted or it is low on freon. You will need an HVAC tech to repair the sealed system issue.

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