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Customer Questions and Answers for Control Board Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11678085
Manufacturer Part Number: WH12X10323

Questions & Answers

For Ge Control Board Assembly (Part Number: OEM11678085)

1 Answer

Hello Bruce, It does sound as though the control board is at fault for your issue.

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Steve for Model Number WHRE526OE1WWW

Washer has "perfect temp" that usually adjusts water temp to some specified range by turning off hot and cold appropriately and cycling as needed. It is normally when set on warm. It would fill for several seconds with hot and cold both, then cycle for several seconds (maybe 5 secs) with just cold, then back to both. Now, when set on warm, the hot water cycles on and off rapidly and randomly, between every half second to normal time of cycles. Set on hot, fills normally with all hot, no cycling. Set on cold, fills with cold for 10 sec or so, then cycles to hot + cold (warm) for 5 sec or so, then back to cold only. Our cold tap water right now is not very cold, maybe 60 degrees, so odd it is turning hot on with that too when set on cold. Is this a control asm problem?

1 Answer

Hi Steve. Get a bucket. Turn the water supply valves off. Remove each water hose from the water valve. Look at the water valve inlet screen and see if the screens are plugged. Water valve part # WH13X10024. Flush out the hose's and make sure they are not clogged. The valve needs strong water pressure to keep the valve open and then closed. If this is all OK, then replace the control assy. part # WH12X10323. Thank You.

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1 Answer

Hello Barry. Based on the information you provided, it sounds like the control assembly WH12X10323 is bad and will need to be replaced. Hope this helps.

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1 Answer

C.J. , Before you replace the control, Remove the front panel and check the belt and pulleys for excess wear and belt debris on the pulleys. disconnect the air hose from the water level switch WH12X10093 and blow in it to clear any debris that may have accumulated in the hose. If all's OK then replace the control WH12X10323 , Good Luck and Thanks

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1 Answer

Hi Thomas. The purpose of the "field service test" is for qualified technicians to use the electronic capabilities to pin point the area of failure. Like a fault code given by the unit to assist what part area may have failed. We will send a service manual that will assist you. This will give you access to check the wires to a part , or the part that may be broken. Thank you.

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1 Answer

Hi Eli. We are here to help. You will be better off to locate the service tech. sheet that is either in the back of the panel or the inside panel of the cabinet. Put the machine in a field test to find the fault code. What we can tell you will need the control board part # is WH12X10323. Thank you.

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Greg for Model Number WHSE5240D1WW

I believe this is the part I need to replace, but it could be the pressure switch. When we turn on the washer or when it does the rinse, the water just dribbles out (I have had to use a hose to fill it up!), but if I unplug the washer for a couple seconds and then plug it back in, the water flows normal for a few seconds then gets lower and lower? Once it is full it runs fine, but the amount of water that comes out has gradually gotten less and less until recently no water comes out.

1 Answer

Greg, the issue would not be due to the control assembly, it could be due to weak water pressure, debris in the water supply lines or a fill valve problemWH13X10024, Thanks and good Luck.

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