Skip to Content
  • Same-Day Shipping Same-Day Shipping
  • 365 Day Return Policy! 365 Day Return Policy!
  • Trusted Since 1999 Trusted Since 1999
  • 5,000+ Repair Videos 5,000+ Repair Videos
  • Repair ForumFree Tech Support!
  • Top Quality Store on Google

Customer Questions and Answers for Washer Agitator Coupler by Ge

Best Seller
Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11985186
Manufacturer Part Number: WH43X10032

Washer won't agitate or spins but doesn't clean clothes? The agitator coupler connects the agitator to the drive shaft. Easy DIY repair with video guide.

More
$22.95

IN STOCK
Ships Tomorrow Guaranteed
Add to Cart

Questions & Answers

For Ge Washer Agitator Coupler (Part Number: OEM11985186)

Lisa for Model Number WSDR2120J8WW

After replacing the agitator coupling on my washing machine, the machine would agitate normally. Spinning has never been a problem. Eventually I'll notice the machine isn't agitating (either I can hear it not moving properly or there's an abundance of soap in the drain sink). The agitator just spins in my hand. I used to replace the coupling every few months. Now the last one only lasted 2 weeks. The coupling I'm using is WH49X10042. My machine is WDSR2120J8WW. I keep the loads small because of this issue. Any other ideas? Thanks.

1 Answer

Lisa,

It would be recommended to check the agitator coupler to ensure that the bolt did not back out of the coupler. If it did then you will want to put some loctite on it to help keep it in place. If the coupler bolt did not come loose then it could be the agitator that is stripped.

Read More...

1 Answer

Hello Davon. Try drilling it out and if you cant, you will need to replace the transmission.

Read More...

1 Answer

Hello Louvader, There is only 1 way the coupler will install onto the shaft of the transmission. You can not install it wrong.

Read More...

1 Answer

Hello Jan, Look at the control board on the top of the motor and count the number of flashes coming from the light. This is usually an error code and will indicate the issue with the unit. There is a tech sheet usually located on the unit. This will tell you the error based on the flashes.

Read More...

1 Answer

Hello Donna,
The agitator snaps onto the agitator coupler. When it is snapped loose the bolt on top of the coupler retains the agitator coupler. If the unit will agitate empty but a load stops the agitator, the issue is most likely the agitator coupler WH49X10042.

Read More...

1 Answer

Hello C.M.C.,
You will need to remove the front cover and observe the green LED under the splash shield on top of the motor. If it is flashing, you will need to count the flashes between the pauses and determine the fault code by the chart on the tech sheet in the control panel. If it is not flashing, the in-line fuse has probably opened. In this case, do not simply change the in-line fuse WH49X10055 because it will only open again. Most of the time when the in-line fuse opens, the motor assembly WH20X10094 will have to be replaced.

Read More...

1 Answer

Hello C.C.,
The part numbers you mentioned are correct for model number GTWN4250M0WS. I would definitely replace the coupler since it is the most common failure on this design.

Read More...

Have questions? Ask our pros!

Contact us in a way that is convenient for you

Call us 1-877-477-7278
Need Help? Chat with a Pro
Or ask a question by filling in the form

Share your thoughts with other customers

Ask a Question
  • 5,000+ Repair Videos 5,000+ Repair Videos
  • Same-Day Shipping Same-Day Shipping
  • 365 Day Return Policy! 365 Day Return Policy!
  • Repair ForumFree Tech Support!
  • Top Quality Store on Google