Brian April 23, 2020 for Model Number GE Glasstop Range 164D3871 P001 My front right burner has a switch for large/small burner. When switched to small burner it works. When switched to large burner only the inside small portion works. Do I need a new burner?
1 Answer Brian, Yes, this issue sounds like the element is faulty and would need to replace the dual element. Read More...
Elvis October 15, 2019 Hi my GE left rear burner went out, do the burner differ in size or are they all the same? Also my bruner has 2 little legs which C-clip hook on. Do these burners have these 2 legs on the bottom>?
1 Answer Elvis, Yes, there are different sized burners, usually 2 - 8" burners and 2 - 6" burners, but there are several configurations and different sized burners. It all depends on the model number of the range. The proper burner elements with or without legs or "C" clip, is also determined by the model number. Get us the model number off the production plate/serial number tag and we can research the proper parts needed and advise you accordingly. Read More...
William April 11, 2019 for Model Number jbs550m2ww My left rear burner would not shut off. I finally got it to shut off but the hot burner light on the panel would not go out. Do I need a new burner?
1 Answer Hello William, This is normally caused by a bad infinite switch. I'm sorry but we will need to ask you to please post a new question including the verified model number from the units' I.D. tag since the one provided will not come up for us as a valid model number. Thank you for your patience and understanding in this matter. Read More...
Rod October 10, 2018 for Model Number JBP75WW!WH The large front right element and the back left element do not get red hot and the back left element has a different heat temp from front to back of the element. Is the element or another part? Thank You,
1 Answer Rod, If you are getting 240 vac to the element then the switch is working correctly and your element has failed. You can also test for continuity at the element between the terminals. No continuity and the element is bad. Read More...
Cheryl November 27, 2017 for Model Number JBP65MK4BS My front large burner when turned on goes from hot 10 to low randomly. When try to adjust temp with knob it doesnt work. Had to take knob of and spin it to finally get it turned back off. Should i buy a new element or is this another issue with the burner?
1 Answer Hello Cheryl. You will need to order and replace the switch for that burner on the unit. Thank you. Read More...
Ken December 23, 2015 for Model Number JP340BA2BB My front Right (large) Burner will only work on high
1 Answer Ken, When a burner element comes on and remains on high and doesn't cycle off and on, this is usually due the a "bad" burner infinite switch WB23M9 / WB23M9. The L2 to H2 terminals "short" together and the switch will not cycle. Replace the switch and you should be fine. Thanks Read More...
Lc November 14, 2015 for Model Number JBP68HOD1WW Both of my larger electric burners work on my stove but they don't get hot enough to make water that is coming to a boil go into a rolling boil. Does the burner need to be replaced or is it a sensor?
1 Answer LC, If the unit is not getting hot enough to boil water then the issue would most likely be with the infinite switch on the unit. Read More...
Sean October 30, 2015 for Model Number JBS60DFWW Bought this GE range at home depot. Had it just over 1 year when the left front element burnt out. Measures 6.5" across including housing. Can only find 8" or 5.5" element online. Might be 5.5" if I measure just the element portion. Can't find the part number on the old element. Please help! Thanks!
1 Answer Sean, The small element on your unit would be the 5.5" and would be part number WB30T10045. Read More...
Dozer August 12, 2015 for Model Number JB600W0D1WW The Fiber Ceramic material that rings the heating element has a small piece (about 2" long) that has broken out of the ring. I've tried to realign it a few times but it keeps popping out of place. Can I just purchase the Fibre ring without purchasing a whole new heating element? If not, is there some way to lock the piece back into the ring?
1 Answer Hello Dozer. No, in order to repair the element, you will need to replace the element on the unit. Read More...
Scott September 29, 2014 for Model Number JBP64WOH2WW The ceramic edge on 8" burner is broken into several pieces. Can this burner still be used? If not do you sell just the ceramic part or do I need a whole new burner?
1 Answer Scott, If the ceramic around the element itself is broken, then you will not want to use the element and would need to replace the entire element. If it is the ceramic glass top that is damaged you will need to replace the ceramic top. Read More...