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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM20674845
Manufacturer Part Number: WR30X30972

Ice maker not producing ice or won't dispense cubes? This complete ice maker assembly replaces failed units. DIY-friendly install in under 10 minutes.

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Questions & Answers

For Ge Refrigerator Ice Maker Assembly (Part Number: OEM20674845)

Steve D. for Model Number ??? GE Monogram side-by-side built-in, about 2008

I have a temporary water supply problem to the IM. I want to manually fill the ice try with about 4 oz. of water until I get the water feed fixed. But the first time I tried it, the ice never ejected. I want to force my ice maker into a harvest cycle. The instructions I found tell me to move the feeler arm in and out 3 times after the power is connected to the IM. The feeler arm is locked in the in position, I can't move it out. The on/off switch for the ice-maker only seems to block the feeler arm. It doesn't seem to do anything with the electricity. I am unplugging the ice-maker, waiting at least 20 seconds, them plugging it back in.

1 Answer

Hello Steve, The arm should not be locked in position on the icemaker so you will need to replace the icemaker on this unit to correct the issue.

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1 Answer

Hello Phil, Since no individual parts have been made available by the manufacturer, the complete icemaker assembly WR30X10093 will have to be replaced.

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1 Answer

Hello Chris. The new icemaker should have an adapter harness to use in your unit.

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1 Answer

Hello Anthony. It sounds like the water valve is bad and will need to be replaced on the unit.

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Tara for Model Number GSS25TSWASS

When I look at the instructions for replacing the icemaker on the GE website it gives me some information that I question: it says that if I have a plastic interior lined freezer I cannot use the ice stripper that comes with the new icemaker and must use the old stripper (https://www.myapstore.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-46557.pdf). Our old ice stripper broke which is what's causing much of our current problems. On their site I would have to buy the stripper separately - which is another $47. Is that correct? Can I use the stripper that comes with this new icemaker? And how could the interior lining of the freezer possibly have a bearing on the ice stripper? Also, does the replacement ice maker come with a stripper? In the video the guy doesn't replace it. So I'm assuming so. But I'd hate to have to wait for it if it doesn't come with a stripper.

1 Answer

Tara, The unit should work with the new stripper and the only possible issue that may arise is the ice not making it into the ice bin properly. The old stripper allows it to flow away from the icemaker and into the bin a little easier. The part number for the stripper in case you decide to change it will be part number WR29X10085.

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1 Answer

Alan, First check the water supply line to the refrigerator, make sure there's plenty of water pressure, then replace the water fill valve WR57X10091 / WR57X10091. It's probably seaping water causing the ice maker to overfill and drip into the bin and freeze.

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1 Answer

Hello Roy. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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