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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM20674845
Manufacturer Part Number: WR30X30972

Ice maker not producing ice or won't dispense cubes? This complete ice maker assembly replaces failed units. DIY-friendly install in under 10 minutes.

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Questions & Answers

For Ge Refrigerator Ice Maker Assembly (Part Number: OEM20674845)

Mg01 for Model Number PSCS5RGXAFSS

Our 5-1/2-yr-old GE Profile side-by-side dispenses water fine, but is not making ice. How can I decide whether to replace the ice maker or the dual inlet water valve (both repairs look pretty straightforward)? One response to a previous question asked if water is getting up to the ice maker - what is the best way to test for this (i.e., is the fill tube frozen or is water just not coming up from the valve)? I tried using a hair dryer on the inlet to the ice maker, and that did not seem to help. I poured water into the ice maker and it is still liquid after nearly 4 hours (freezer temperature is 0 F), so I'm suspecting that the ice maker is not getting cold enough and that it is probably the faulty part. What else should I do to diagnose the cause of the problem? Thanks for the help!

1 Answer

MG, Disconnect the wires from the ice maker solenoid on the fill valve WR57X10070 (red colored solenoid) attach a meter set for voltage or a test light to the wires. At the ice maker in the freezer, make sure the ice maker is on, press the auto off lever in and out 3 times within 5 seconds. The ice maker should start a test cycle in a second or so, if the test starts then observe the meter or light, in approx. 2 minutes, when the control reaches the fill increment, there should be 120 VAC at the wires. If the ice maker doesn't start the test cycle, or there is no voltage to the fill valve, then replace the ice maker. If there is voltage present, then replace the fill valve.

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1 Answer

Hello Matthew,
This sounds like you most likely have either a water pressure issue to the unit or the water valve is going into failure. For more specifics please verify the units' model number from the units' I.D. tag and re-post. Thank you for your patience and understanding in this matter.

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1 Answer

Hello Brad. It sounds like the fill tube is frozen and will need to be thawed out.

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1 Answer

Chet,

There is not a set screw for this icemaker to adjust the water fill. You will want to make sure that you do not have the filter in the unit and have the bypass plug in place. If the filter is in and the unit being on a RO system, this can cause there to be lower water pressure and not allowing the water valve to shut off completely. If this happens water will continue to flow slowly causing the cubes to be connected.

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1 Answer

Hello Dave,
Most of the time one of two conditions will be present if the water valve WR57X10070 is at fault: The fill tube will be frozen or the ice tray will be empty, (or both). If there is ice in the tray and the fill tube is not frozen, the icemaker WR30X10093 is normally the problem.

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1 Answer

Hello Cara. You need to check and see if the fill tube is frozen and clogged on the unit. If so, thaw it out and replace the water valve WR57X10051 on the unit.

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1 Answer

Hello John. It sounds like the water valve may be bad on the unit. Not letting in enough water.

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1 Answer

Bill,

With the ice forming around the flapper door you will want to replace the flapper but also this would have caused the water line in the door to freeze. The only way to correct this would be to let it thaw out. Otherwise it would require the door to be replaced.

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