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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM20674845
Manufacturer Part Number: WR30X30972

Ice maker not producing ice or won't dispense cubes? This complete ice maker assembly replaces failed units. DIY-friendly install in under 10 minutes.

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Questions & Answers

For Ge Refrigerator Ice Maker Assembly (Part Number: OEM20674845)

1 Answer

Hello Carol, You need to put a thermometer in the freezer compartment and adjust it to 0°F to 10°F, (Colder temperatures cause a long harvest time resulting in slower ice production). If the temperature is too high you may need to clean the condenser coils or check for an air leak around the doors or the ice dispense door. If the temperature is correct, there is most likely an issue internal to the icemaker causing a long cycle. I was unable to verify the correct part number for your unit since you provided a model number for a Whirlpool front load washer.

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Greg for Model Number DSS25KSRCSS

I have ge refrigerator. Ice maker stopped harvesting ice in molds. Part was wr30x10044. Replacement is wr30x10093. Ordered replacement and installed. Filled with water and froze, but would not harvest (like old one didn't). Thought could have had bad replacement, so ordered 2nd replacement wr30x10093. Installed. It filled with water and froze, but would not harvest. Moved harvest rake to cycle - went through one (not two) revolution, leaving ice on top of stripper. Then refilled with water and froze. Apparently, problem is not in water intake valve. Checked temperature and I am at 2 degrees F, so it is not temperature. Not sure what to do. The only things I can think of are the Dispenser Board on the front of the freezer door, and perhaps the Main Control Board. Just ordered the Dispenser Board to see if that works. Any ideas?

1 Answer

Hello Greg. If the issue continues, it is the main board on the unit or the wiring. When the icemaker gets cold enough, it is suppose to cycle. If not, it leads to the main board.

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1 Answer

Hello Tom. No, there is no adjustment needed. As long as the unit is working, it should be fine.

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1 Answer

Hello! Unfortunately, we do not carry parts for or have information available for the brand Subzero. Sorry!

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1 Answer

Michael, You will want to pull the icemaker and check the coating on the ice mold and make sure that it is not deteriorating. If it is then this would be the cause for the ice to collect and cause the issue. The icemaker would need to be replaced for this issue.

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1 Answer

Hello Mickey. The icemaker comes preset for the correct cube size. It may be that the water valve is not letting in enough water to fill the icemaker.

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Debbie S. for Model Number GSH25JSXSS

Doesn't make getting water to door not ice maker. the solenoid in back has water going to it. water comes thorough the other side only out of one tube and their are two 1 for water and one for ice maker is that the problem? possibly. Except the test were you turn ice maker off then on and push paddle back 3x within 15 seconds and the ice maker should go thorough a cycle mine doesn't. Also I poured water into the ice tray and the water froze and nothing happened. Help what should be my next step?

1 Answer

Debbie, Normally we would recommend you test or replace the WR57X33326 fill valve first. But since the ice maker will not start or advance into the test mode you'd want to start with a new WR30X10093 ice maker.

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Greg S

Had a wr30x10044 in a GE Adora side by side. It would fill but stopped expelling ice that formed. Could get it to do a cycle manually (turn off x15 seconds, three paddle arm presses), but it would not do it on its own. Got a replacement - wr30x10093 and installed. Filled immediately with water but never expelled ice (harvested). Couldn't figure out how to manually cycle it. Returned it for another one (wr30x10093). Same situation. It fills with water and ice forms, but the ice maker will not harvest/expel ice. I know it is not a broken machine (3 in a row with same problem). What is causing this problem?

1 Answer

Greg, The first step in this will be to determine the freezer temperature. If the temperature is not falling below 15 degrees then the icemaker will not harvest the ice.

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1 Answer

Hello Chris, Brown is the hot wire to the icemaker assembly and orange is the neutral. The white is the wire used to send voltage to the water valve when the icemaker is ready to fill. Normally an un-repairable condition is met when the problem is inside the icemaker assembly since parts are not available for it. This makes the icemaker the part to correct the issue. Be aware that when troubleshooting the icemaker, the door switch has to be closed.

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