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Customer Questions and Answers for Washer Drain Pump by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM12973803
Manufacturer Part Number: WH23X10028

Fix a washer that won't drain or leaves clothes soaking wet. This drain pump removes water during the drain cycle. DIY-friendly, about 1 hour to install.

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Questions & Answers

For Ge Washer Drain Pump (Part Number: OEM12973803)

1 Answer

Hello Ileana. Looking at the connection, the black wire goes on the left and the white wire goes on the right side. Hope this helps.

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1 Answer

Michael, Here's some service information, it should help you through the repair. To remove the service panel: Remove the 3 Phillips-head screws that hold the service panel to the cabinet( along the bottom of the lower front panel). Pull the service panel down. To remove the pump: Remove the service panel. Caution: Under normal conditions, approximately 1 quart of water will drain out when the pump cleanout is removed. Place a shallow pan under the drain cleanout. Turn the pump cleanout counterclockwise approximately 2 turns, then pull outward. Note: Remove any debris or foreign objects from the strainer and interior of the pump before reinstalling. Remove the drain hoses from the pump: Note: The drain hoses are diffi cult to remove. Squeeze each clamp and slide it back. Carefully break each hose loose by inserting a small fl at-blade screwdriver under the hose to break the seal. Remove the tub outlet hose from the pump inlet. Remove the drain hose from the pump outlet. Disconnect the 2 wires from the pump.Remove the 2 Phillips-head screws that hold the pump to the chassis. Pull the pump rearward to clear the 2 locator pins from the 2 grommets in the front frame. Remove the pump thru the enlarged opening on the left side of the front frame. Good Luck,

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1 Answer

Hello. You can test the wires coming to the pump to see if you have voltage there. If so, the pump will need to be replaced. Hope this helps.

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