Elissa July 20, 2016 I recently replaced the water filter. When I removed the old water filter, water started pouring out. Did not know how to stop it. This did not happen the last time I changed the water filter. Put new water filter on to stop the flow of water.
1 Answer Hello Dottie. The water line in the door is not replaceable. You have to replace the door on the unit. Read More...
Chris M March 17, 2016 Will the GE smart water filter GXILQR work for a Westinghouse refer as long as the fittings are compatible. Right now I have a Watts Premier RIL-10 filter.
1 Answer Chris, The part number that is listed is not showing as a being a good part number. If this is a inline water filter then it would work but if it is one that attaches inside the unit then it would not. Read More...
Wellerfish March 06, 2016 for Model Number PSDS3RGX We replaced the water filter, and overtightened the new filter in spite of directions not to do so. Now we cannot get water to come out of the dispenser. We consulted with the troubleshooting section of the refrigerator manual, and it suggested air in the line as a cause, and instructed us to hold the dispenser arm back for at least 2 minutes. We did this and held for at least 3 minutes, but still now water flow. Next we reinstalled the old filter, and did not overtighten, yet still no water. What should we do next?
1 Answer Wellerfish, By overtightening the filter it is possible that the filter housing has been damaged and would need to be replaced. Read More...
Judy January 30, 2016 have a GE side by side, with water and ice dispensed on the door. Water is fine but my ice maker has quit making ice. Filter is only 2 months old.
1 Answer Judy, You will want to cycle the icemaker and check at the water valve for the icemaker for 120 vac. If there is 120 vac but no water is passing through then check to make sure that the fill tube to make sure that it is not frozen. If the fill tube is frozen then clear the fill tube and replace the water valve. If there is not 120 vac going to the valve then replace the icemaker. Read More...
Daniel C January 27, 2016 for Model Number GE Artctica After replacing my filter, there's a slow drip that comes from the filter inside the refrigerator. I have tried multiple times to remove then reinstall the filter but the drip doesn't stop. It drips about a 1/2 cup a day. What's wrong?
1 Answer Hello Daniel. It sounds like the filter head is bad and will need to be replaced on the unit. Read More...
Nrdawn January 26, 2016 Have GE side-by-side. Replaced water filter with GE MWF filter as directions say to do. Flushed 2 gallons out without incident and dispensed water several times. Next morning no water flow from dispenser but ice machine works. Now what? Thank you
1 Answer Nrdawn, Take the kickplate off at the bottom of the unit and disconnect the water line at the bottom of the freezer door. Once disconnected, make sure you have a towel available, push the lever on the dispenser for water and see if water comes from the tube at the bottom of the door. If there is water that comes out then the issue will be a frozen water line in the door. If no water comes out then the water valve is faulty and would need to be replaced. Read More...
Andrew January 04, 2016 for Model Number GSH25JFXB BB Tried several filters, Great Value, GE Official MWF, no NEW filters worked, the old filter allowed water to run but it was slow. Made some washers out of a thin cracker box and placed them inside the new filter and BAM NEW GE MWF Filter started working, when looking at the internal part of each filter the old GE "Smartwater" MWF Filter is "slightly" different than the GE MWF Filter. The change in tolerances is enough to make it a problem. Perhaps I should replace the Mwf Water Filter Manifold Assembly but I am worried that it will still be a problem. perhaps if I had a picture of the "trigger" mechanism on that assembly, aka the switch that allows the water to flow again when a filter is installed I could compare that to my switch and see if that is the problem!
1 Answer Hello Andrew. Sorry, we do not have a photo of that. Usually to repair this issues, they do advise to replace the filter head on the unit. Read More...
Cathy T December 31, 2015 I just replaced the GE SmartWater MWF filter, and for 2 days, it worked perfectly. Got up this morning and nothing...no water dispensing, no ice making. What do I do now?
1 Answer Cathy, The most likely cause for the dispenser and icemaker to not work would be either the water supply is pinched off for some reason or the filter head has failed and would need to be replaced. Read More...
Narelle December 22, 2015 Could there be a blockage in my water supply line? When I disconnect it, it should leak water,,correct?
1 Answer Narelle, If the water dispenser is not working then you would disconnect the tube at the bottom of the door and push the dispenser lever to see if water comes out of the connection coming from unit the unit. If water comes out then the line in the door is clogged with ice. This would need to be thawed. Read More...