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Customer Questions and Answers for Roller And Stud Assembly - 4 Pack by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM14941896
Manufacturer Part Number: WD12X10327

The Roller and Stud Assembly - 4 Pack is an OEM part for GE dishwashers. This assembly includes four rollers and studs that are essential for the smooth operation of the dishwasher's lower rack. The rollers ensure that the rack glides in and out effortlessly, providing easy access for loading and unloading dishes. 

Causes of a bad roller and stud assembly include regular wear and tear, accumulation of dirt and debris that can hinder movement, and damage from heavy loads or improper loading of dishes.

Symptoms of a bad roller and stud assembly include:

  • Difficulty pulling the rack in and out
  • Squeaking or grinding noises during rack movement
  • The rack getting stuck or detaching from the guide rail

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Roller And Stud Assembly - 4 Pack (Part Number: OEM14941896)

1 Answer

John, Based on the information provided the manufacturer has discontinued the part for your model and no suitable replacement has been provided.

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1 Answer

Jean, There are two versions of the rack slide end cap(s) WD12X10304 Rack Slide End Cap, but, the installation of the caps are the same, align the cap to the rack slide and push the cap in until it's fully inserted and the locking clip protrudes through the outside opening of the rack slide. If you click on the AP number inside the brackets [ ], the system will automatically take you to the parts diagram order screen. If you look below the photograph of the part, you'll see the header "Repair Video", click on the arrow. The video will explain and demonstrate how to remove and install both versions of the rack slide end cap(s). Thanks,

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1 Answer

Donald, The model number listed GEW9200LW is for a whirlpool dryer which would not have a rack. We would need to have the model number of the dishwasher to be able to assist.

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1 Answer

Hello! No, we would recommend replacing the racks with the correct manufactured racks for your model. The lower rack is part number W10161215 and the upper rack is part number W11752368. Thanks!

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1 Answer

Hello Anthony, The upper rack wheels and axles are only available together WD12X10327. I do not see anywhere that the manufacturer has made them available individually. The bottom rack wheels are only available with their respective axles as assemblies, two front WD12X271 and two rear WD35X21038 required for lower rack.

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1 Answer

Hello Russ. The only tip on installing these is to press the endcaps onto the rack and twist and lock into place on the unit.

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1 Answer

Sophie, according to your model number the front lower rack roller and axle is part number WD12X271. The rear lower rack roller and axle is part number WD35X21038. For the rear roller kit you can purchase the rollers separately as part number WD35X21038 and the axle separately as part number WD35X21041. The front rollers and axles are only available as a kit. As for the upper rack, the roller and axles are only available in a kit with all four axles and rollers as part number WD12X10327. Thanks.

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1 Answer

Eagentile@gmail.com, The roller and stud assembly WD12X10327 will work for your unit and if there is nothing wrong with the endcaps then they would not need to be replaced.

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1 Answer

Judy, Sorry, but not really. Apair of needle nose pliers and a wrag will come in handy. You want to make sure that the retainer clips on the stud are tightly "snapped" and "locked" in place on the wrungs of the rack. Once aligned and set in place use the wrag to cover the wrung so you don't damage it, and use the pliers to lock the stud clip on the wrung.

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