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Customer Questions and Answers for Timer by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11985123
Manufacturer Part Number: WH12X10348

Questions & Answers

For Ge Timer (Part Number: OEM11985123)

1 Answer

JB, Normally on the timer dial there is an arrow or an indicator that tells you where the timer is set too. When the timer is in the off position this arrow or indicator should show that it is on in the off position.

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1 Answer

Nick, The timer would be the most likely cause of not advancing through the cycles. The knob is a pop in pop out part.

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1 Answer

Nicholas, Yes, the timer is a pop in pop out style in which you would access the timer, take the timer knob off and install the new timer. The motor on the timer is what would be faulty. The timer would need to be replaced.

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1 Answer

Hello Brian. You need to check the coupling WH43X10032 on the unit and see if it is bad. If it is stripped out, it will prevent the unit from agitating properly.

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1 Answer

Joe, Are you sure the washer is draining(the motor and drain pump run) or could the washer be syphoning? Check and make sure the top of the drain pipe is at least 38 inches off the floor. Check and make sure the end iof the drain hose is not "stuffed" into the pipe or sealed with tape. and check for a slow, restricted drain system, causing a vaccuum on the drain system, and sucking the water out the tub. Good Luck and Thanks

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1 Answer

Hi David. It does sound like the timer contacts are pitted and/or shorted. It is time to replace the timer part # WH12X10348. Thank You.

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Doug for Model Number WJRR4170G0WW

I have a G.E. Top load washing machine that works great untill it gets to the drain and spin cycle. Then it stops right there and something hums. I can bump the dial up manully and it will finish the load. It does this in all the wash modes on the dial. My first thought was the timer so i bought one from your mail order store. I installed it an it still does the same thing . Now I'm out 100.00 bucks and its still not fixed. Help me please doug.419-722-6528

1 Answer

Hi Doug. It sounds like the water valve cold water hose or inlet screens are plugged and not letting in any cold rinse water. If the valve is humming. Remove fill hoses and flush out into a bucket at full stream to make sure they are not clogged. Check the inlet valve screens as the cold clogs more. If you need a water valve, the part # isWH13X10027. It is a triple water valve used to blend (mix) water temps immediately for filling. Automatic temperature circuit. It would not be a timer control as it does it on all cycles. Thank You.

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